Product Management Manager
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary: We are looking for a Manager, Product Management to join the Collector Platform team within the athenahealth Product Management organization in Chennai. This role focuses on driving platform growth by gaining deep expertise in business workflows, prioritizing impactful features, defining MVPs, and ensuring value delivery through iterative product development. The Product Manager will lead strategic initiatives aimed at introducing new platform capabilities and accelerating AI-driven solutions that simplify operational complexity. The ideal candidate will collaborate across technical, business, and customer-facing teams to deliver scalable and outcome-focused product solutions aligned with athenahealth’s growth objectives.
About the Team: The Collector Platform team is part of athenahealth’s Revenue Cycle Management (RCM) division, known as “Collector.” This organization supports healthcare financial workflows and enables customers to achieve strong revenue outcomes through scalable technology solutions. The Collector Platform team develops core capabilities that optimize workflows, improve operational transparency, and enhance user efficiency across the RCM ecosystem. Positioned at the center of Collector’s long-term strategy, the team plays a critical role in driving product innovation, platform scalability, and AI-enabled operational improvements.
Essential Job Responsibilities:
Gain expertise in healthcare business workflows and align product definitions with organizational and customer needs
Prioritize product roadmap initiatives and features based on business value, measurable outcomes, and customer impact
Define epics, user stories, MVP scope, and business requirements including UX and customer experience considerations
Act as Product Owner for scrum teams, driving product decisions, prioritization, and trade-off discussions
Collaborate with global, technical, and customer-facing teams to build, launch, and scale impactful platform solutions
Lead initiatives focused on introducing AI-enabled capabilities and workflow optimization features
Partner with product leadership to influence portfolio strategy, roadmap direction, and product innovation initiatives
Additional Job Responsibilities:
Support feature launches and rollout activities through collaboration with Sales, Marketing, Engineering, and support teams
Drive cross-functional alignment and communication throughout the product lifecycle
Monitor product adoption, customer feedback, and operational impact to guide future enhancements
Ensure agile product management best practices are consistently followed across scrum teams
Facilitate decision-making through strong negotiation, analytical reasoning, and stakeholder management
Contribute to continuous improvements in platform scalability, usability, and customer outcomes
Support strategic discussions around healthcare interoperability and platform integrations where applicable
Expected Education & Experience:
Bachelor’s degree or equivalent experience in Product Management or related field
Minimum 8–12 years of product management experience
Prior experience managing two or more products required
Strong understanding of modern product development concepts including microservices architecture, SaaS platforms, and micro front-end technologies
Experience working in agile product development environments and applying product management best practices
Healthcare industry or healthcare interoperability experience (HL7, CCDs, Interface Engines, integrations) preferred
Excellent verbal and written communication, stakeholder management, and cross-functional collaboration skills
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
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