JOB DETAILS

Salesforce Developer, GTM Systems

CompanyCresta
LocationIndia
Work ModeRemote
PostedMay 20, 2026
About The Company
Cresta unlocks the true potential of the contact center, turning every customer conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves the customer experience and powers revenue and efficiency gains across every channel. The platform transforms contact centers with AI agents, AI-augmented human agent assistance, and comprehensive insights, coaching, and quality management. Companies like Alaska Airlines, Cox Communications, and Intuit use Cresta to power world-class customer experiences every day.
About the Role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

 

About the role:

We’re looking for a Salesforce Developer to join our Revenue Technology team in Bangalore. You’ll work alongside our Salesforce Architect and GTM Operations to build automations, integrations, and data workflows that power Cresta’s revenue engine. This is a remote role, to work EST hours only (2 PM–10 PM IST) from a remote location in Bangalore, India.

 

Responsibilities: 

  • Build and optimize Salesforce Flows, Apex triggers, and integrations
  • Support CPQ, quote approval, and lead routing automation
  • Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce
  • Collaborate with RevOps and Sales teams to implement scalable systems
  • Maintain documentation, testing, and release cycles

Qualifications We Value:

  • 4–7 years of Salesforce development experience
  • Proficient in Apex, Flow, SOQL, and API integration
  • Familiar with CPQ, GTM automation, and enrichment tools
  • Remote Work: EST hours only from a remote location

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

 

Key Skills
Salesforce DevelopmentApexFlowSOQLAPI IntegrationCPQGTM AutomationEnrichment ToolsIntegrationsAutomationsData WorkflowsDocumentationTestingRelease CyclesCollaborationRemote Work
Categories
TechnologySoftwareCustomer Service & SupportData & AnalyticsSales
Job Information
📋Core Responsibilities
The Salesforce Developer will build and optimize Salesforce Flows, Apex triggers, and integrations to support Cresta’s revenue engine. They will collaborate with RevOps and Sales teams to implement scalable systems and maintain documentation, testing, and release cycles.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
679
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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