FastTrack Architect

- Trusted technical advisor to provide technical deployment guidance and best practices, design their migration and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans. - Ensure FastTrack scale resources and Partners deliver that plan with the customer and resolve any escalations or delays. - Serves as the chief deployment coordinator, demonstrating both technical and project governance capabilities. - Identify customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment, engaging with customer business and technical leaders, coordinating with the customer account teams, and delivering briefings on relevant technical solutions and strategies. - Great customer facing skills including the ability to rapidly establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communication. - Proven track record delivering on team revenue or usage targets. - Ability to collaborate effectively with field and product teams to ensure customer success. - Growth mindset: drive to stay up to date with changes to enterprise technology.