JOB DETAILS

Datacenter IT Operations Manager

CompanyMicrosoft
LocationQuincy
Work ModeOn Site
PostedNovember 26, 2025
About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
Empowering a culture of safety, security, and compliance in all aspects of datacenter activities Leading and managing a team of high-performing individual contributors and their ongoing talent development Managing and overseeing datacenter site services, logistics, and deployment Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels. Analyzing production operations and initiate corrective actions to ensure operational stability. Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion. Lead through change by bringing clarity, generating energy, and delivering success. Embody our culture and values. High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. 1+ year(s) of people management experience. 3+ years' experience managing physical operations in an IT and/or Critical Environment infrastructure. 2+ years' experience leading and motivating a diverse, technical workforce. Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business Must be able to multi-task and project manage many tasks simultaneously. College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience Enterprise-level Experience in managing large-scale and complex projects/programs. Working knowledge of audit and compliance requirements in a large global enterprise
Key Skills
SafetySecurityComplianceTalent DevelopmentLogisticsDeploymentService DeliveryOperational StabilityQuality StandardsChange ManagementPeople ManagementTechnical WorkforceProject ManagementAudit RequirementsCritical Environment InfrastructurePhysical IT Infrastructure
Categories
Management & LeadershipTechnologyEngineeringLogisticsSecurity & Safety
Job Information
📋Core Responsibilities
The role involves leading and managing a team to ensure safety, security, and compliance in datacenter operations. It includes overseeing site services, logistics, and collaborating with internal groups for service delivery.
📋Job Type
full time
📊Experience Level
10+
💼Company Size
226371
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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