JOB DETAILS

Wellness Attendant

CompanyAccorHotel
LocationDubai
Work ModeOn Site
PostedNovember 28, 2025
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion

SOFITEL DUBAI THE OBELISK

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers can access 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought - after social gatherings 

Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

Job Description

  • Adhere to the Spa Policy & Standard Operating Procedures manual.
  • Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.
  • Knowledgeable about all aspects of the pool/spa and all facilities.
  • Report to work on time and handover with the previous shift.
  • Always maintain a courteous, friendly and professional demeanour with guest/members.
  • Maintain cleanliness and report deficiencies of any equipment.
  • Assist in the operation of the reception, treatment areas and whenever possible for spa guests and colleagues.
  • Confirm with guests on scheduled appointment at check-in, pre assign lockers accordingly and maintain guest history files.
  • Maintain the confidentiality policy for all spa guests and employees.

 

  • Maintain the facility in peak sanitary condition at all times.                
  • Maintain locker rooms and towel stations in a tidy manner.
  • Check, clean and stock lockers when needed.
  • Maintain toiletries in locker room vanities.
  • Maintain linen inventory to and from laundry on a scheduled basis.
  • Direct Members/Guests to appointments and assist them in every way possible.
  • Assist Members/Guests with use of sauna, steam, Jacuzzi etc.
  • Ensure stocking of all spa amenities and toiletries.
Key Skills
Spa OperationsCustomer ServiceProfessional AppearanceCleanlinessReception AssistanceAppointment ConfirmationConfidentialitySanitary MaintenanceLocker Room ManagementToiletries MaintenanceLinen InventoryGuest AssistanceSauna AssistanceSteam Room AssistanceJacuzzi AssistanceStocking Amenities
Categories
HospitalityCustomer Service & SupportSports & Recreation
Job Information
📋Core Responsibilities
The Wellness Attendant will adhere to the Spa Policy and Standard Operating Procedures while acting as an ambassador for the spa. Responsibilities include maintaining cleanliness, assisting guests, and ensuring the facility is in peak sanitary condition.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
100245
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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