Endpoint Management Administrator

Description

Atlanta, GA | Full-Time | Hybrid (3 days in-office)

Leapfrog Services is seeking an Endpoint Management Administrator to help modernize and streamline how we manage Windows and Mac endpoints across our multi-tenant client environments. This is an exciting opportunity to step into a newly created role where you’ll have meaningful ownership, influence, and the ability to shape how Leapfrog delivers Modern Desktop services long-term.

If you enjoy working with Intune, Autopilot, MDM, and automation-driven endpoint management—and you thrive in roles where you can take a concept, run with it, and turn it into a repeatable process—this could be your next leap forward!

What You’ll Do

• Own the full lifecycle of Windows and Mac endpoints: provisioning, onboarding, configuration, updates, restocking, and retirement.
• Configure and manage devices using Microsoft Intune, Autopilot, MDM, and Addigy (for Macs).
• Support hybrid identity environments leveraging Active Directory and Entra ID.
• Assist with patching, compliance, and enterprise software deployments.
• Maintain device standards and improve provisioning workflows through documentation and process development.
• Collaborate with internal teams (Build Room, Service Desk, Field Services, M365 administrators) for escalations and cross-team initiatives.
• Identify inefficiencies and propose improvements that enhance standardization and scalability.
• Contribute to Leapfrog’s Modern Desktop strategy through initiative, ownership, and a continuous-improvement mindset.

This is not a help desk or Tier 1/Tier 2 support role. This position focuses on modern endpoint management, tooling, automation, and operational excellence.

Requirements

What You’ll Bring

• 3+ years of experience in endpoint administration, desktop engineering, or advanced IT support roles.
• Hands-on experience with:
  • Microsoft Intune (device policies, compliance, app deployment)
  • Autopilot (profiles, provisioning, troubleshooting)
  • MDM environments (Windows and/or Mac)
• Familiarity with:
  • Active Directory / Entra ID
  • Group Policy, conditional access, identity fundamentals
  • Patch management and update processes
  • RMM tools (Datto RMM experience is a plus)
• Ability to work independently, take initiative, and deliver results with limited direction
• Strong communication skills and documentation habits
• Comfort working in both structured and evolving technical environments

Certification Requirement

Candidates must hold or earn within 60 days of hire:

Required Certification (one):

• Microsoft 365 Certified: Endpoint Administrator Associate (Exam MD-102)

Leapfrog provides exam reimbursement and study materials for post-hire certification.

Bonus Certifications (not required, but strongly preferred):

• Microsoft 365 Certified: Administrator Expert (Exam MS-102)
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• CompTIA Security+
• Addigy or other Apple MDM certifications
• ITIL Foundation Certification

These certifications demonstrate broader capabilities in identity, cloud, security, and process management.

Why Leapfrog?

• Competitive salary ($70,000–$90,000, based on experience)
• Comprehensive benefits: medical, dental, vision, life, and disability
• Telemedicine and wellness programs
• 401(k) with company match
• Education/certification reimbursement
• Mileage and expense reimbursement (as applicable)
• Growth opportunities in a fun, collaborative culture
   

About Leapfrog Services

Leapfrog Services provides managed IT services + cybersecurity for businesses and nonprofits worldwide. Since 1998, we’ve believed IT should enhance business, not get in the way. We deliver technical expertise with a service-first approach — high-touch, not high-stress.

If you love working with leading-edge technology, want to be part of a fun, service-based culture, and value the stability of an established company with growth opportunities and excellent benefits, Leapfrog is just the pond you’re looking for!