JOB DETAILS

Front Desk Agent - Historic Hilton Fort Worth

CompanyRemington Hospitality
LocationFort Worth
Work ModeOn Site
PostedDecember 6, 2025
About The Company
A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time. Founded in 1968, Remington has always operated with an owner-centric mindset by delivering superior rooms margin and house profit. Its track record of market penetration growth demonstrates a unique understanding of the hotel business, in all phases of the economic cycle. Remington fosters an entrepreneurial management style and brings a spirit of collaboration, innovation, and high-touch hospitality.
About the Role

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Qualifications

What we are looking for

  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Key Skills
Guest CommunicationCash HandlingReservation ManagementCustomer ServiceTeamworkProblem SolvingAttention to DetailTime Management
Categories
HospitalityCustomer Service & Support
Job Information
📋Core Responsibilities
The Front Desk Agent is responsible for greeting guests, checking them in and out, and managing reservations. They must also handle cash transactions and ensure accurate posting of charges.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
1441
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page