JOB DETAILS

General Application

CompanyXtend, Inc
LocationGrand Rapids
Work ModeOn Site
PostedApril 5, 2026
About The Company
Xtend is a Credit Union Service Organization (CUSO) that was founded in 2002. We were imagined and created in Grand Rapids, Michigan. We can proudly say we are collectively owned by our clients, and we act as a shared resource for over 300 credit unions across the United States. We offer a wide range of products and services from our departments: Communications, Data Analytics, Contact Center, Bookkeeping, and Shared Branching. We are all about extending a helping hand including, driving leads and member engagement, analyzing your data, servicing members via phone or chat, and working the back-office.
About the Role

Description

Company:

Xtend is a nationally recognized Credit Union Service Organization (CUSO) based in Grand Rapids, Michigan. Since 2002, we’ve proudly served over 350 credit unions across the United States, as far as Hawaii! Xtend is here to back up our credit unions in times of need to ensure their members receive uninterrupted service and support. 

Xtend is constantly looking for innovative solutions to drive growth and efficiency in the credit union industry. Acting as an eXtension of our credit union partners, we provide essential services such as contact center support, data analytics, backoffice bookkeeping services, and marketing services to drive member engagement.


Open Positions:

At Xtend, we believe every employee plays a vital role in our success. Xtend is seeking motivated individuals to join our growing team! Not sure where exactly you fit in? Apply today to chat with our Recruiter and explore the various roles within our departments to learn how they match up with your skills, experience, and career goals! 


Benefits and Perks:

1. Competitive salary and opportunities for career advancement.

2. Full benefits package (medical, dental, and vision insurance, paid time off, 401(k) with company match, tuition reimbursement, childcare discount, YMCA discount, and more!)

3. Personal and professional development support.

4. Supportive and friendly work environment with a focus on employee well-being.
 

Join us in our mission to support credit unions and their members across the nation, and together, we can build a brighter future for the financial industry.
 

Whether you’re a seasoned professional or new to the industry, if you’re ready to take the next step in your career, we invite you to submit your application today! Please visit our careers page at xtendcu.com/careers to learn more about our company and browse current job openings. We look forward to learning about how you can contribute to our team! 

Key Skills
Innovative SolutionsGrowthEfficiencyContact Center SupportData AnalyticsBackoffice BookkeepingMarketing ServicesMember Engagement
Categories
Finance & AccountingCustomer Service & SupportMarketingData & AnalyticsAdministrative
Benefits
Competitive SalaryFull Benefits PackagePersonal And Professional Development SupportSupportive And Friendly Work Environment
Job Information
📋Core Responsibilities
Xtend is seeking motivated individuals to join their growing team and support credit unions. Employees will play a vital role in ensuring uninterrupted service and support for credit union members.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
52
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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