JOB DETAILS

Technical Support Engineer (3pm - 12am)

CompanyFuturum Technology Ltd.
LocationKrakow
Work ModeOn Site
PostedDecember 15, 2025
About The Company
Together we can build a better future 🍀 Senior Project Quality at Affordable Price ✨ Take this survey to know what other startups think 👉 https://forms.gle/hymvA4mGuQvJoy4X9
About the Role

Company Description

At Futurum Technology, we are responsible for helping startups get things done. We employ more than 50 IT specialists. Our mission is to help people and companies around the world develop and improve IT solutions.

Job Description

We are looking for an IT Support person to join our team and assist us in solving technical problems, maintaining infrastructure, and ensuring the smooth operation of our systems.
Tasks:

  • Providing user support for technical issues (remotely);
  • Monitoring systems and responding to requests;
  • Basic database administration;
  • Cooperating with the technical team and escalating more complex incidents.

Qualifications

  • Basic knowledge of databases;
  • Nice to have: basic knowledge of Linux;
  • Communication skills and the ability to solve problems independently;
  • Good organization of work during night shifts.

Additional Information

  • Full-time work;
  • Remote work between 3 p.m. and 12 a.m.;
  • Attractive salary and stable employment conditions based on a B2B contract or a contract of mandate;
  • Flexible approach and friendly team.
Key Skills
User SupportTechnical IssuesDatabase AdministrationLinuxCommunication SkillsProblem SolvingOrganization
Categories
TechnologyCustomer Service & Support
Benefits
Attractive SalaryStable Employment ConditionsFlexible ApproachFriendly Team
Job Information
📋Core Responsibilities
The Technical Support Engineer will provide user support for technical issues, monitor systems, and assist in maintaining infrastructure. They will also cooperate with the technical team and escalate complex incidents as needed.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
40
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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