JOB DETAILS

Resident Experience Associate

CompanyCENTRAL BAPTIST VILLAGE
LocationNorridge
Work ModeOn Site
PostedDecember 16, 2025
About The Company
Central Baptist Village is a senior living community offering Assisted Living, 3 levels of Memory Care, Short-Term Rehab, and Skilled Nursing all under one roof. Coming through our doors, you immediately experience what makes us exceptional: our approach to CARE that encompasses the mind, body, and spirit of each resident; our COMMUNITY of residents, staff, and families woven together by shared values; our HEART TO SERVE for delighting residents and keeping our campus beautiful; and our HOME FOR LIFE mission—faithfully served for 128 years—that ensures residents never have to leave.
About the Role

Description

Central Baptist Village is a not-for-profit, faith-based community with more than a century of dedicated service in caring for older adults. We are a CMS highly star rated community and our reputation for quality care has brought generation after generation of family members to live and thrive at our community.

 
At Central Baptist Village, a heart to serve is at the core of everything we do. This isn’t just a workplace; it’s a community where your compassion enriches lives every day. Every caring action, every smile, every moment of kindness adds life into our village. Here, you’re more than an employee —you’re the heart of what we do. 


We are seeking a compassionate and dedicated Resident Experience Associate to help create welcoming, meaningful experiences for our residents, families, and team members. We are committed to serving older adults through all stages of aging, with a culture rooted in dignity, purpose, and community.


As a Resident Experience Associate, you play an essential role in supporting residents during key moments of transition—welcoming them into our community, helping them feel at home, and ensuring their day-to-day experiences are positive and supported. This role contributes to a vibrant, engaging environment where every interaction adds comfort, connection, and care to our residents’ life journey.


Schedule and Pay: 

 Full-Time | Monday–Friday | 8:30 AM – 5:00 PM | $23.00/hour 

Requirements

  • Welcome new residents and families and help them feel at home 
  • Coordinate move-ins, internal transfers, and room readiness
  • Collaborate with admissions, clinical, and social services teams
  • Support Resident Experience events and community activities
  • Assist with front desk coverage, transportation needs, and admissions support
  • Provide administrative support to the Marketing team

Benefits: Central Baptist Village offers full-time employees benefit plans including medical, dental, vision, life insurance, short and long term disability, flexible spending, paid vacation, paid holidays, and a 401(k) plan with employer match. CBV also provides an employee assistance program and access to an on-site fitness center.    

Key Skills
CompassionDedicationCoordinationCollaborationSupportAdministrative SupportEvent PlanningCustomer Service
Categories
HealthcareCustomer Service & SupportSocial ServicesAdministrativeHospitality
Benefits
MedicalDentalVisionLife InsuranceShort Term DisabilityLong Term DisabilityFlexible SpendingPaid VacationPaid Holidays401(k) Plan with Employer MatchEmployee Assistance ProgramAccess to On-Site Fitness Center
Job Information
📋Core Responsibilities
The Resident Experience Associate is responsible for welcoming new residents and families, coordinating move-ins, and ensuring positive day-to-day experiences. This role also supports community activities and provides administrative assistance to the marketing team.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
88
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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