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JOB DETAILS

Transplant Account Manager - Virginia

CompanyCareDx, Inc.

LocationUnited States

Work ModeOn Site

PostedJanuary 16, 2026

About The Company

CareDx, Inc., headquartered in South San Francisco, is a precision medicine company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. Our Mission: Create life-changing solutions that enable transplant patients to thrive. Our Vision: A world where every patient receives the transplant they need to live longer, fuller lives. For more information, visit www.caredx.com.

About the Role

<div class="content-intro"> </div>CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.  The Transplant Account Manager (TAM) is responsible for driving adoption and volume growth of the CareDx transplant diagnostics portfolio (<a href="http://www.caredx.com/products-and-services/transplant-services" target="_blank">www.caredx.com/products-and-services/transplant-services</a>).  Focusing primarily on transplant center and community nephrology account customers, the TAM will coordinate and collaborate with the Solutions Account Manager (SAM), Clinical Liaisons, and Medical Science Liaisons (MSL) to develop and execute account level growth strategies.  Successful TAMs are collaborative, agile problem solvers with strategic account management and sales experience, possessing strong communication skills and clinical aptitude, taking a patient centric approach to delivering results.  The TAM role reports directly to the Regional Director (RD).   Essential Duties & Responsibilities:  <ul> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strategic Account Management: Develop a deep understanding of account’s needs, objectives, and challenges in order to provide tailored solutions that meet their requirements. Identify new business opportunities within existing accounts to upsell and cross-sell relevant CareDx products, solutions or services.  </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strategic Planning and Executing Account Plans: Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals.</li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Product Knowledge and Clinical & Technical Proficiency: Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies.</li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Building Strong Customer Relationships: Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.</li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Managing the Sales Pipeline: Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators</li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Collaborating with Internal Teams: Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs.</li> </ul> Qualifications:  <ul type="disc"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Bachelor’s degree required, advance degree (e.g., MBA) preferred </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Minimum of 10 years sales or strategic account management experience in the healthcare industry</li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments</li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Track record of developing effective account strategies that maximize business outcomes </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong written and oral communication & organizational skills </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Must be willing to travel 50- 75% or greater, including frequent day trips and overnight travel </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools</li> </ul> Key Characteristics: <ul type="disc"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Results Driven </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strategic Thinking </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Patient Focus </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Problem Solving </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong Communication Skills </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Persistence </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;">Self-Awareness & Adaptability</li> </ul> Additional Details:   Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.   Our competitive Total Rewards package for US Employees includes:   <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Competitive base salary and incentive compensation </li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Health and welfare benefits, including a gym reimbursement program </li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">401(k) savings plan match </li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Employee Stock Purchase Plan </li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Pre-tax commuter benefits </li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">And more! </li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Please refer to our page to view detailed benefits at <a href="https://caredx.com/company/careers/">https://caredx.com/company/careers/</a> </li> </ul> In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.  With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.  CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.  By proceeding with our application and submitting your information, you acknowledge that you have read our <a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcaredx.com%2Fus-personnel-privacy-notice%2F&data=05%7C02%7C%7C82daf31a87e44746b2ea08dceef5e348%7C9ec77d4e480144b4b8fea5749eaf06b0%7C1%7C0%7C638647987067912610%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=2m6s48ae9FuUbrhudLltyYwmxkwF09q91VSr94Shslg%3D&reserved=0">U.S. Personnel Privacy Notice</a><a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcaredx.com%2Fus-personnel-privacy-notice%2F&data=05%7C02%7C%7C82daf31a87e44746b2ea08dceef5e348%7C9ec77d4e480144b4b8fea5749eaf06b0%7C1%7C0%7C638647987067924758%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=fvNqQdyyA0YaWb3Y4bxHjbbzsxfJ4EmKAEMFQr39KnU%3D&reserved=0"> </a>and consent to receive email communication from CareDx.  ***We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.***  Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our <a href="https://caredx.com/privacy-center/#ca-privacy">Privacy Policy</a>.  #LI-Remote  <div class="content-pay-transparency"><div class="pay-input"><div class="description">This is an anticipated base salary range plus incentive variable compensation in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.</div><div class="title">Remote: US Only roles</div><div class="pay-range">$220,000—$250,000 USD</div></div></div>

Key Skills

Strategic Account ManagementSales ExperienceCommunication SkillsClinical AptitudeProblem SolvingCustomer Relationship ManagementSales Pipeline ManagementCollaborationStrategic PlanningProduct KnowledgeOrganizational SkillsAdaptabilityResults DrivenPatient FocusPersistenceSelf-Awareness