Associate Executive Director

Description

Associate Executive Director

Position Title: Associate Executive Director

Department: Administration

Exempt Status: Exempt

Supervisor: Executive Director

About Us:

The Carrington a Lincolnwood is dedicated to providing exceptional care and services to our residents while fostering a vibrant, safe, and inclusive environment. We take pride in creating a sense of community where residents thrive and employees feel valued.

As the Associate Executive Director, you will play a critical role in supporting the day-to-day operations of our community, ensuring the delivery of high-quality services and resident satisfaction.

Key Responsibilities:

Operational Leadership:

• Assist the Executive Director      in overseeing the overall operations of the community, including resident      care, financial management, and regulatory compliance.
• Act as the Executive Director      in their absence.
• Partner with department heads      to ensure efficient and effective delivery of services across all areas,      including dining, housekeeping, maintenance, and health services.
• Monitor and address      operational challenges, implementing solutions to enhance efficiency and      resident satisfaction.

Resident and Family Engagement:

• Cultivate strong      relationships with residents and their families, addressing concerns      promptly and professionally.
• Coordinate and oversee      community events, programs, and activities to foster resident engagement      and enrichment.

Team Leadership and Development:

• Support recruitment,      training, and performance management for staff to maintain a      high-performing, resident-focused team.
• Mentor and coach department      leaders, fostering a culture of collaboration and continuous improvement.
• Assist in scheduling and      staffing to ensure adequate coverage and continuity of care.

Financial and Regulatory Oversight:

• Monitor budgets, track      expenditures, and identify opportunities for cost savings without      compromising quality.
• Ensure compliance with      federal, state, and local regulations governing senior living communities.
• Assist in preparing for and      participating in audits, inspections, and quality reviews.

Strategic Planning:

• Contribute to the development      and execution of strategic initiatives to enhance community growth,      services, and reputation.
• Analyze community performance      metrics and present actionable recommendations to improve operational and      financial outcomes.

Qualifications:

Education and Experience:

• Bachelor’s degree in Bachelor's      degree in Gerontology or other health care related field (Master’s      preferred).
• Minimum of 5 years of      experience in senior living, healthcare, or a related industry, with at      least 2 years in a leadership or management role.