JOB DETAILS
Service Engineer - Ulas, Davao
CompanySan Miguel Corporation
LocationNot specified
Work ModeOn Site
PostedMay 3, 2026
About The Company
San Miguel Corporation (SMC) is one of the Philippines’ largest and most diversified conglomerates, with revenues equivalent to about 4% of the country’s GDP in 2020. Originally founded in 1890 as a single product brewery in the Philippines, SMC today has highly integrated operations with ownership in market leading businesses and investments in various sectors, such as beverages, food, packaging, energy, fuel and oil, infrastructure, property development and leasing, cement, car distributorship and banking services. SMC has a portfolio of companies that is interwoven into the economic fabric of the Philippines, benefiting from, as well as contributing to the development and economic progress of the nation.
About the Role
PURPOSE OF THE POSITION
(Expected outcomes or goals of the position)
- Remote and onsite support of end-user related PC hardware and software issues (deployment, installation, troubleshooting)
- Support other computing related concerns such as printers (including MFPs), scanners, modems, USB devices, projectors
- Perform network related tasks such as connectivity testing, network problem isolation, LAN cable wiring and termination (crimping), etc
- Aid administrators during remote troubleshooting activities by providing visible and audible onsite server availability.
Tasks, Duties & Responsibilities:
- PC, laptop and Mac devices
- Network (LAN)
- Inventory Management
- Customer Support
- Computer Related Peripherals Support
MINIMUM REQUIREMENT
(Education, skills, experience)
- Education
- (2 years) Diploma Courses: Computer Technician and Systems Management or equivalent
Certification (advantage but not required)
-
- Certified Windows Professional
- CompTIA A+
- Work Experience
- At least one-year experience in supporting end user technical concerns
- Relevant work experience (call center agent, PC support, computer technician, etc.)
- Skills and Experience
- PC, laptop and Mac devices
- Hardware assembly, installation and configuration
- Troubleshooting and repair, disassembly and problem isolation
- Software installation, configuration, upgrades, patching and troubleshooting
- Proficient in use of MS Office applications and email systems
- Network (LAN)
- Basic cabling, installation and configuration
- Troubleshooting, connectivity testing and problem isolation
- Inventory Management
- Maintain records (asset listing, license keeping and monitoring, etc)
- Monitor Asset (receiving, storage, deployment, repair and decommissioning/disposal)
- Supplier / vendor coordination
- Customer Support
- Provide onsite and/or telephone support to end-users
- Assist users on workstation related concerns (hardware and basic software)
- Troubleshoot workstation issues and escalate issues to proper technology group if needed
- Computer Related Peripherals Support
- Support for printer installation (including MFPs), networking, troubleshooting and repair.
- Support for the installation and troubleshooting of other computer related peripherals including their drivers such as (scanners, projectors, external hard disks, USB devices, etc.)
Key Skills
PC SupportLaptop SupportMac SupportNetwork TroubleshootingInventory ManagementCustomer SupportPrinter SupportScanner SupportProjector SupportHardware InstallationSoftware InstallationTroubleshootingConfigurationCablingAsset MonitoringVendor Coordination
Categories
TechnologyCustomer Service & SupportEngineering
Job Information
📋Core Responsibilities
The Service Engineer will provide remote and onsite support for end-user PC hardware and software issues, including troubleshooting and installation. They will also assist with network-related tasks and support various computing devices and peripherals.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
8197
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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