JOB DETAILS
Food Runner- Active Passionate Fine Dining
CompanyHolbrook Life Management- Acwor
LocationAcworth
Work ModeOn Site
PostedJanuary 8, 2026
About The Company
Holbrook Communities
Holbrook is a collection of active adult living communities located in the Southeast United States. We’re not your average adult community. We’re beacons of experiencing life at its boldest and most passionate. We exist to inspire wonder in our residents, and the world around us.
Holbrook stands apart from other active living communities in attitude and outlook. We’ve developed a multitude of clubs, programs, activities and expeditions that tap passions from all walks. From our cycling club to group excursions to places like Mt. Kilimanjaro, you will find like-minded, energetic and exuberant neighbors to live, love, and share with.
About the Role
Description
The Food Runner is responsible for performing the tasks necessary to ensure residents and guests have a best-in-class dining experience. Responsibilities include communicating with guests and supporting both servers and kitchen staff. Food runners are expected to provide customers with outstanding customer service and actively help to improve their overall dining experience.
Key responsibilities include:
- Assist customers with their orders by explaining specials, meals and drinks; make recommendations.
- Deliver food orders to residents and guests in a timely manner.
- Refill water, tea and coffee cups.
- Accurately explain food orders to Chefs with specific attention to allergies and special requests.
- Help the wait staff set up tables by placing appropriate tableware, eating utensils, condiments, decorations and napkins.
- Uphold our food health safety and sanitation principles.
- Occasionally check on customers to handle any impromptu requests or issues.
- Remove dirty dishes from dining room tables.
- Inform management of customer feedback
Requirements
Position Requirements:
- Have a high school diploma or equivalent.
- Be 18 years or older.
- Have good problem-solving, organization and time management skills; ability to multi-task.
- Be able to work collaboratively in a team environment.
- Be a reliable and hard worker, e.g., arrive to work on time, take initiative, be self-motivated, deliver consistent results, etc.
- Be able to work calmly and effectively under pressure and in a fast-paced environment.
- Be customer-oriented and have a “guest-first” mentality; look for opportunities to go the extra mile to exceed resident expectations.
- Have good communication skills.
- Be able to work nights, weekends and some holidays.
- Be able to climb up and down two flights of stairs carrying food and drinks multiple times during a shift.
- Be willing to take and able to pass a drug screen.
- Be willing to consent to and able to pass a criminal background check.
Key Skills
Customer ServiceCommunicationTeamworkProblem-SolvingTime ManagementOrganizationMulti-TaskingReliabilityInitiativeSelf-MotivationAttention to DetailFood SafetySanitationFast-Paced EnvironmentGuest-First Mentality
Categories
HospitalityFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
The Food Runner is responsible for ensuring residents and guests have a best-in-class dining experience by delivering food orders and assisting with customer requests. They also communicate with kitchen staff and uphold food safety principles.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
141
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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