BODYSHOP APPRENTICE

Description

• Minimum 2 years estimating experience
• Essential Duties and Responsibilities
• Greet each customer in the process of getting a vehicle repaired. Make every effort to make a customer or potential customer feel comfortable and welcome during the sales and estimate process or whenever visiting the shop.
• Estimate repairs by evaluating body damage, developing estimates, and preparing work orders.
• Deliver estimates, obtain work authorizations, and deliver repair orders, supplements, and warranties.
• Thoroughly document repair process; prepare all damage reports in an accurate and efficient manner.
• Communicate repair needs to customer and explain timelines and estimates.
• Communicate customer expectations to shop and update customers on repairs in process.
• Follow up after repairs are complete, ensuring customers are satisfied.
• Establish and maintain good working relationships with other internal departments, insurance adjusters, and customers to encourage repeat and referral business.
• Review the completed vehicle to check quality and thoroughness.
• Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
• Ensure body shop employees are following established safety protocols; ensure shop equipment in proper working condition.
• Safeguard dealership assets and customer data.
• Complete required training assigned through the company training portal.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the McCombs Automotive group.
• Effectively perform duties and responsibilities in a safe manner.
• Other duties as assigned.
• Christmas Bonus, Tenure Bonus and more!