JOB DETAILS

REF89908C- Senior Program Analyst - EIT, Windows Server Support, DHCP, DNS,3+ yrs experience, Thane location

CompanyWNS Global Services
LocationMumbai
Work ModeOn Site
PostedJanuary 8, 2026
About The Company
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
About the Role

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

a. Skill to Manage Physical and Virtual Servers in a large environment typically 600+ Servers.b. Server Hardware troubleshootingc. Knowledge of ITIL Preferred.d. Experience in handling Servers across multiple OS flavors.e. Experience on configuration and troubleshooting of Windows Clustersf. Experience on troubleshooting DHCP and DNS Services.g. Knowledge of networking fundamentals.h. Experience in tracking server activity, performing upgrades of software, addressing technical problems.i. Good Documentation Skills preferred.j. Knowledge of configuration and troubleshooting of Hardware RAID.EXp : 1-3 yrsWork from Pune location only 24* 7 Shift

Qualifications

Bachelors

Key Skills
Windows Server SupportDHCPDNSServer Hardware TroubleshootingITILPhysical Servers ManagementVirtual Servers ManagementNetworking FundamentalsWindows ClustersHardware RAIDDocumentation SkillsServer Activity TrackingSoftware UpgradesTechnical Problem Solving
Categories
TechnologyData & AnalyticsSoftwareEngineeringConsulting
Job Information
📋Core Responsibilities
The Senior Program Analyst will manage physical and virtual servers in a large environment, typically over 600 servers. Responsibilities include troubleshooting server hardware, configuring and troubleshooting Windows clusters, and managing DHCP and DNS services.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
61977
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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