JOB DETAILS

Service Technician - Boiler, 3.0

CompanyR. F. MacDonald Co.
LocationSparks
Work ModeOn Site
PostedMay 9, 2026
About The Company
R.F. MacDonald Co. has been in business since 1956, developing one of the most comprehensive service and support networks in the industry. We have a solid reputation as a leader in the supply and service of boilers, pumps, electric heating equipment and accessories for industrial and commercial applications. Our field service availability is a key differentiator between our company and other equipment sales companies. Our customers receive prompt, professional service for the products we provide and we work enthusiastically to meet and exceed this expectation. RFMCO strives to add value for the benefit of our customers. We package equipment into pre-piped skids, simplifying field installation. Our field service personnel provide design input to ensure serviceable units, input not often available at the equipment manufacturer’s facilities. We are a mid-size company with over 270 team members, some of whom are involved in equipment sales and others are dedicated full time to our parts and field service business. Experienced engineers are also on staff to assist contractors, engineers, and end-use customers in equipment selections, installation planning, layout, permitting, and project supervision. We are a growing mid-size company, and if you’re an energetic, skilled individual, who wants to be a part of a great team, please visit our employment page at https://rfmacdonald.com/employment.
About the Role

Description

  

Position: Service Technician – Boiler

Classification: Non-Exempt

Location:  Reno, Nevada

Reports To:    Operations Manager

 

Summary/Objective 

RFM Co. is looking for a seasoned Service Technician - Boiler able to troubleshoot industrial and commercial boilers and associated burner/control systems. The successful candidate will have 5 to 8 years of experience in troubleshooting and servicing boilers and pumps from light commercial to industrial water-tube and Cogeneration applications. In this role the candidate will have hands on ability for combustion set up and analysis as well as troubleshooting skills to determine and adjust a full range of burners from .5 to 30 million BTU/HR input. R.F MacDonald Co. represents product lines such as Cleaver Brooks, Camus, Vapor Power, Taco, Industrial Combustion, and others.
  

Essential Functions: 

  • Must have strong electrical and troubleshooting skills working with electrical systems from 12 VDC to 480 VAC.
  • Should be able to Troubleshoot and diagnosis emergency repairs for Boilers, Pumps and Water Heaters.
  • Perform troubleshooting and repairs of industrial burners.
  • Plan and participate in installation of new boilers, burner, and associated control systems.
  • Drive to RFM customer's site and perform maintenance and emergency repairs on boilers and ancillary equipment.
  • Must be detail oriented in completing work orders, all required forms, summaries, and checklist.
  • Provide effective customer service and communication necessary to interact well with a multi-disciplinary team, including coworkers, supervisors, building clients, ES&H (Environmental, Safety, and Health) technicians, and other personnel.
  • Accountable for the completion of internal and external inspections of boilers, burners, and
  • Evaluate basic boiler room systems (steam and hydronic), gather information, and help solve problems.
  • Must have strong language skills as well as industry specific vocabulary.
  • Analyze complex data and prepare logs (boiler and water treatment), standard reports, permit requirements, deficiency forms, and preventive maintenance work requests.
  • A valid driver's license is required. Must be insurable with no major infractions.
  • Experience using hand tools, power tools and instruments of the trade such as combustion analyzer, manometer, electrical meter, circuit testing equipment, and water treatment testing equipment.
  • Customer service and interpersonal skills necessary to interact effectively in writing and verbally with technical, administrative and management personnel.


Requirements


  • Strong sense of urgency
  • Availability to work overtime and on call shifts
  • A superior level of customer service that promotes goodwill between the company, customer, and other associates.
  • Excellent written and oral communication skills
  • Working knowledge of and familiarity with computers, MS office, familiarity with smart phone, internet, and email functions. Must be able to use a keyboard to enter data accurately.
  • A driving record that is in good standing


Required Education and Experience

  • Completed High School Diploma, GED or equivalent.
  • 5-8 years of related experience in troubleshooting and servicing boilers/pump from light commercial to heavy industrial equipment companies is preferred.
  • Completion of an apprenticeship training program and/or significant equivalent journey- to advanced- level experience working with a combination of commercial packaged boilers as well as low and high-pressure steam systems, low NOx emission burners and related equipment is a plus but not a requirement.


Supervisory Responsibility: This position has no direct supervisory responsibilities.


Work Environment:

This job operates in internal and external environments which may include inclement weather conditions. Environment will include working with hot steam, liquids, tight spaces and other conditions depending on customer site(s).


Physical Demands:

  

  • Frequently require some climbing, crawling, bending, stooping, kneeling, crouching, twisting, and/or stretching from seated or standing positions.
  • Standing 60% Walking 20% Sitting 20%, Lifting, and carrying up to 50 lb.
  • This is a full-time position. Required to work in 8 hours shift.
  • Required to assist in providing 24-hr service by being “on call” on a rotating basis.


Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 7:00 am to 4:00 pm. This position regularly requires long hours and travel work as job duties demand.


Travel: Travel is required for this position to customer sites with out-of-area and possible overnight travel expected.

Key Skills
TroubleshootingBoilersBurnersElectrical SystemsHydrostatic TestingCustomer ServiceProblem SolvingCommunicationDetail OrientedMathematicsCalibrationInstallationSafetyTeamworkReasoningFlexibility
Categories
TradesEngineeringManufacturingEnergyCustomer Service & Support
Job Information
📋Core Responsibilities
The Service Technician Apprentice will troubleshoot industrial and commercial boilers, perform emergency repairs, and assist in the installation of new equipment. The role requires hands-on skills for combustion setup and analysis, as well as effective communication with a multi-disciplinary team.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
223
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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