Patient Account Coordinator (PAC)

Description

Advanced Health Care (AHC) is an innovative health care company focused on delivering 5-star services and exceptional patient outcomes. AHC operates short-term transitional rehabilitation facilities, home health care agencies, and hospice services throughout the country. For more information about Advanced Health Care visit www.ahcfacilities.com.

AHC is a portfolio company of The Larry H. Miller Company. Headquartered in Sandy, Utah, The Larry H. Miller Company is a privately-owned family business with operations located across the western United States. For more information about The Larry H. Miller Company visit www.lhm.com.

Summary

A SNF Patient Account Coordinator ensures that services provided to patients will be reimbursed and assists the Administrator in the majority of back-office duties.

Schedule: Full-Time, Weekdays Only, Monday - Friday, 8:00 AM - 4:30 PM

Responsibilities and Duties

• Knowledge in Microsoft Word and Excel
• Ability to read, research, and route correspondence to appropriate parties
• Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
• Complete intake of new patient admissions in EHR software
• Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
• Complete monthly charge entries and preparing month end documents required by certain deadlines
• Efficiently collect and analyze information
• Operate and manage multi-line phone system
• Weekly bank deposits
• Provide tours of the facility
• Greet and assist people in a warm and friendly manner
• Establishing and maintaining positive working relationships with co-workers
• Support AHC culture by promoting “Friendly, Positive, and Focused on Excellence"
• All other duties as assigned

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Experienced in all facets of running an office, i.e., accounts payable, accounts receivable, payroll, reporting, etc.
• Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
• Excellent communication, organization, and follow-up skills
• Ability to handle multiple assignments simultaneously
• Attention to detail and the ability to work independently

Requirements

Job Qualifications:

• A minimum of 1-year experience in a Skilled Nursing Facility required.
• Experience in Billing, Insurance Authorizations, and Insurance Verification.
• Knowledge of skilled nursing facility operations preferred.

Physical Requirements:

• Regularly required to walk, sit, stand, bend, reach, lift, and move about.
• Ability to communicate effectively, both orally and in writing.
• To perform other duties as required.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and Advanced Health Care reserves the right to do so at any time. Employee shall be required to meet the qualifications and perform the duties of any revised job description.