JOB DETAILS

Treatment Coordinator / Receptionist

CompanyDental Associates of CT
LocationProspect
Work ModeOn Site
PostedJanuary 14, 2026
About The Company
We are a vibrant, growing, multi-specialty, private group practice in Connecticut. Since 1971, Dental Associates has been providing state-of-the-art dental care to families in western Connecticut. Our team of general dentists and specialists provides every aspect of dental care with expertise and compassion. What makes Dental Associates of CT different? We are simply built differently, from our outstanding unique company culture to our dedication to continuous improvement. With 20+ locations we are able to provide the highest quality care available to communities across Connecticut and eastern New York. We welcome you to experience what our patients and team have enjoyed for the last 50 years.
About the Role

Description

At Capozzi Dental Group, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut! 



Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our Prospect location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.



The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.



Specific job responsibilities of the Treatment Coordinator include but are not limited to:


  • Greet & check in patients
  • Handle heavy phone volume
  • Schedule appointments for doctors & hygienists
  • Act as a liaison between patients & doctors
  • Enter patient treatment plans
  • Discuss treatment needs with patients & make financial arrangements
  • Estimate, collect, & post patient payments
  • Follow up on patients with unscheduled treatment needed
  • General office duties (printing/faxing/computer data entry, etc.)


Benefits:


  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan



Requirements

  • High school diploma or general education degree (GED)
  • Dental reception experience
  • Excellent computer skills
  • Superior customer service skills
  • Willingness to learn & grow
  • Ability to reliably commute to the office location in Prospect, CT
  • A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
  • Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.


Capozzi Dental Group Location Hours:

  • Monday -  7:30am - 6pm
  • Tuesday -  7:30am - 6pm
  • Wednesday -  7:30am - 5pm
  • Thursday - 7:30 - 5pm
  • Friday -  7:30 - 1pm



Preferred Qualities:

  • Dentrix Ascend Software Experience
Key Skills
Customer ServiceMultitaskingDental ReceptionTreatment CoordinationFinancial ArrangementsAppointment SchedulingData EntryCommunication
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
401(k)401(k) MatchingEmployee DiscountFlexible Spending AccountHealth InsurancePaid Time OffRetirement Plan
Job Information
📋Core Responsibilities
The Treatment Coordinator acts as a liaison between the doctor and the patient, assisting in gathering information and coordinating treatment plans. They also handle patient payments and follow up on unscheduled treatments.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
170
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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