JOB DETAILS

Front Desk Guest Service Agent

CompanySan Diego Mission Bay Resort
LocationSan Diego
Work ModeOn Site
PostedJanuary 15, 2026
About The Company
Discover our Mission Bay resort, where the best of the Southern California lifestyle is at your fingertips – sun, sand, and so much more. We invite you to indulge in the heart of San Diego, where you’ll enjoy waterfront dining, luxurious spa treatments, poolside relaxation, and – best of all – proximity to everything you could want to do in our vibrant city. About Noble House Hotels & Resorts We are a curated collection of one-of-a-kind hotels, resorts and adventures. Over the last 35+ years, our hand-selected portfolio of experience-driven hotels and resorts has continued to deliver the unexpected. Centered within destinations worthy of every bucket list and layered with unique amenities that inspire adventure, our properties are known for creating unforgettable travel experiences. This is our passion. And while each property is meticulously designed to reflect its own local culture, infusing every layer with the Noble House Hotels & Resorts culture is equally important. It is what makes us who we are and allows our team to provide service that turns guests into family.
About the Role

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family.


The JOB:

As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!


YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to take care of others.


The OFFER:

In return, you are rewarded with a competitive compensation package, incentive opportunities, free lunch, free parking, health benefits, On-Demand Pay (your Pay before Payday) and travel discounts at partner Noble House Hotels around the country!! The rate of pay for the Front Desk Agent is $25.00 per hour.


Our CULTURE:

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.


At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!


Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

  • Refined verbal and written communication skills
  • Strong computer skills
  • Positive attitude
  • Experience taking care of guests in a fast-paced environment
  • Flexible schedule availability


Key Skills
Communication SkillsComputer SkillsPositive AttitudeGuest ServiceProblem SolvingPatienceEmpathyFlexibility
Categories
HospitalityCustomer Service & Support
Benefits
Health BenefitsFree LunchFree ParkingIncentive OpportunitiesTravel Discounts
Job Information
📋Core Responsibilities
As a Front Desk Agent, you will interact with guests, showcasing the hotel and its amenities. You will directly impact guests' stays and help create memorable experiences.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
115
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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