JOB DETAILS
Care Coordinator Float - Vascular
CompanyBarrow Brain and Spine
LocationPhoenix
Work ModeOn Site
PostedJanuary 15, 2026
About The Company
Providing world-class neurosurgery through innovative, compassionate and coordinated care to meet each of our individual patient's needs.
While we’re lifelong students in the world of brain and spine advancements, we also drive much of that discovery and achievement through our association with our hospital partners. We diagnose and treat a wide array of complex conditions and have proven, evidence-based outcomes. We’re exhaustive in our process to find the right solution for our patients, whether surgical or non-surgical.
We don’t share the following facts to be boastful, but rather to illustrate how we’ve shaped the world of neurosurgery. That’s the type of expertise you should demand as a patient.
We perform more than 10,000 procedures per year, giving us the confidence and expertise to handle complex cases that many other centers simply can’t treat.
We’ve pioneered numerous procedures and techniques, including the cardiac standstill surgery, neuro-spinal scaffolding implants, the development of a spinal surgery robot, and more.
Our surgeons developed new approaches to reach lesions in the difficult-to-reach skull-base area of the brain, enabling removal of what was previously considered inoperable.
Through our partnership with Barrow Neurological Institute, patients have access to hundreds of clinical trials, enabling more aggressive treatment options, sooner.
Mission: We’re honored to call Barrow our home. It enables us to find answers where all other paths lead to “no.” Here, we strive to make the impossible possible.
About the Role
Description
Care Coordinator Float - Endovascular
Job Details
Job Type
Full-time
Phoenix, AZ
Description
JOB SUMMARY: The Care Coordinator Float provides support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties. Interacts with patients, staff, hospital personnel, and other professionals to improve patient satisfaction and quality control of billing information, reduce duplication of work measured by lowering cost per patient intake, and reduce the number of claim rejections on initial submission.
JOB DUTIES & RESPONSIBILITIES:
- Registers new patients in Athena prior to scheduling appointment with correct demographic and insurance information.
- Makes sure all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
- Schedules appointments and immediately enters appointment date and time into computerized scheduler.
- Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules.
- Assists Medical Assistants and Practice Coordinators as needed.
- Retrieves authorization from insurance carrier for services.
- Enters office and surgical appointments directly into Athena and physicians’ personal Outlook calendar.
- Prepares and runs clinics.
- Schedules outpatient testing.
- Conducts reminder calls to all patients.
- Greets and directs patients, salespeople, and visitors.
- Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in computer system.
- Provides coverage to other positions as requested.
- Coordinates referrals for patients through insurance and other physician offices.
- Prepares all billings in computerized system for processing by Business Office.
- Codes office charges on e-ticket and sends appropriate op notes and coding information to coder within 5 days of service.
- Working knowledge of ICD-10 and CPT coding.
- Tracks incoming scans for film reviews for upcoming consultations/office visits.
- Able to perform all jobs within the office setting when other employees are absent.
- Supports BNA Compliance Program.
PERFORMANCE REQUIREMENTS
- Reports to work regularly on time for all scheduled shifts.
- Maintains positive attitude and demonstrates the utmost in professionalism.
- Dresses appropriately and professionally.
- Completes work accurately and in a timely manner.
- Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation.
- Prioritizes work activities and receives and assumes multiple job duties.
- Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel.
EDUCATION & EXPERIENCE
- Graduate of a formal program in Medical Assisting, accredited by the Commission of Accreditation of Allied Health Education Programs (CAAHEP).
- Two (2) years experience in a medical clinic.
TYPICAL WORKING CONDITIONS:
- Work is performed in an office environment, with contact with patients, office staff, physicians, etc.
- Travel to different clinic locations as required.
- Overtime as required.
Key Skills
Patient RegistrationAppointment SchedulingTelephone CoverageInsurance AuthorizationCustomer ServiceICD-10 CodingCPT CodingMedical AssistingData EntryReferral CoordinationProfessionalismCommunication SkillsTeam SupportQuality ControlTime ManagementProblem Solving
Categories
HealthcareAdministrative
Job Information
📋Core Responsibilities
The Care Coordinator Float supports daily activities in a medical office, including patient registration, appointment scheduling, and insurance authorization. They also interact with patients and staff to enhance patient satisfaction and streamline billing processes.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
148
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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