Quick Lane Advisor

Description

Do you have a passion for exceptional customer service and a strong understanding of automotive maintenance?

Jim Shorkey Youngstown is searching for a highly motivated Quick Lane Advisor to join our team! As a Quick Lane Advisor, you will play a vital role in providing a seamless and efficient experience for our customers while maximizing our service departments' profitability.

Responsibilities:

• Greet customers in a friendly and professional manner, promptly assessing their needs.
• Clearly explain service options and recommend appropriate maintenance services based on the customer's vehicle and driving habits.
• Provide accurate estimates and timelines for service completion.
• Assist customers with financing options (if applicable).
• Process customer paperwork efficiently and accurately.
• Ensure a clean and organized work environment.
• Maintain a positive and professional demeanor at all times.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Positive and supportive work environment.
• Join a team that is dedicated to customer satisfaction!
• Plus much more!

Requirements

• Minimum of 1 year of experience in a fast-paced automotive environment (preferred).
• Working knowledge of automotive maintenance a plus.
• Proven ability to provide exceptional customer service.
• Strong communication and interpersonal skills.
• Excellent organizational skills and the ability to multi-task effectively.
• Must work Saturdays
• Proficient in computer software applications (including Microsoft Office Suite).
• A valid driver's license and a clean driving record.
• Ability to pass a pre screen drug test and background check