JOB DETAILS
Territory Manager
CompanyEthos Laboratories
LocationCharlotte
Work ModeOn Site
PostedJanuary 29, 2026

About The Company
Our purpose is to help more people.
Ethos Laboratories’ commitment to continued innovation is rooted in the company’s passion for cutting-edge laboratory science and a desire to invest in research and development with the goal of helping more people. We specialize in laboratory testing solutions relevant to our partners in pain management, behavioral health, addiction recovery, primary care, and others.
Started in 2010, Ethos is a CAP-accredited, CLIA-certified, high-complexity laboratory that specializes in the highest quality diagnostic testing including clinical toxicology, biomarker testing, and several partner projects for various chronic conditions. Clinical diagnostic testing helps providers screen for, diagnose, and monitor specific medications, conditions, infections, diseases and more. Ethos testing helps providers better assess patient health, allowing caregivers and patients to make informed clinical decisions to deliver more personalized patient care.
About the Role
Description
JOB OVERVIEW
Reporting to the Regional Sales Manager, this position is responsible for the sale and continued support of Ethos Laboratory’s services in a specified region or major geographical area. The Territory Manager is responsible for developing market potential through lead generation, qualification and closing sales.
ESSENTIAL FUNCTIONS
- Develops and adheres to an actionable business plan
- Identifies market potential through prospecting and qualification of accounts
- Initiates sales process by scheduling appointments, making sales presentations and implementing accounts.
- Close sales by building rapport with potential customers, explaining Ethos’ product and service offerings and overcoming objections to moving forward.
- Utilizes organizational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction is maintained.
- Develops and increases sales revenue to meet assigned targets.
- Responsible for executing all administrative duties in a complete, thorough and timely manner.
- Contributes to market strategy by monitoring in competitive products and services
- Represent Ethos professionally during society meetings when applicable
- Recommends new products and services by evaluating current services being utilized and identifying additional needs Ethos’ services can fill.
- The continued implementation and monitoring of policies/procedures to ensure everyone is operating within compliance of all related corporate, industry, and governmental regulations.
- Responsible for representing Ethos in a manner consistent and true to Ethos’ Core Values
- Responsible for updating CRM with daily call activity
- Responsible for timely expense reporting, retrieving missing information, accurate forecasting and new account setups
- Other duties as assigned
Requirements
PROFESSIONAL REQUIREMENTS
- Regular and prompt attendance
- Demonstrated track record of successful customer relationship building experience
- Demonstrated professionalism
- Must possess the following: Business Acumen, Critical Thinking and Problem Solving, Communication Proficiency, Customer/Client Focus, Be Results Driven
EDUCATION AND EXPERIENCE REQUIREMENTS
- Bachelor’s degree required; Degree in Business or Science preferred
- Minimum of 3 years proven success in Outside Medical Sales
KNOWLEDGE, SKILLS AND ABILITIES
- Exceptional oral and written communication skills
- Knowledge and experience with Microsoft Office
- Effective time management skills
PHYSICAL AND ENVIRONMENTAL DEMANDS
- Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
- Position requires the ability to lift up to 50 lbs.
DIRECT REPORTS
- None
Key Skills
SalesCustomer Relationship BuildingBusiness AcumenCritical ThinkingProblem SolvingCommunication ProficiencyCustomer FocusResults DrivenTime ManagementMicrosoft Office
Categories
SalesHealthcareManagement & Leadership
Job Information
📋Core Responsibilities
The Territory Manager is responsible for the sale and support of Ethos Laboratory’s services in a specified region, focusing on lead generation, qualification, and closing sales. This includes developing a business plan, maintaining customer satisfaction, and executing administrative duties.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
144
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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