Supportive Housing Services Case Manager

 Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $27-$29 an hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate:

• Associate degree in behavioral or health sciences or related field and two years closely related work experience.  
• Qualifying work experience may be substituted year for year for education. 
• Knowledge of effective case management practices; knowledge of government benefits and community resources; experience in effective social service delivery.
• Knowledge of addiction and mental health pathologies. 
• Proficiency in computer operating systems
• Good attention to detail; good written and verbal communication skills.
• Bilingual Spanish/English desirable.
• Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
• Ability to pass a pre-employment background check.

Day to Day:

• Identification and outreach to homeless persons to determine who is in need of services.
• Provides case management support, including scheduled and unscheduled home visits.
• Assessment of need to determine client limitations and strengths.
• Work with agencies/organizations to maximize clients’ abilities to stabilize housing and improve self-sufficiency.
• Develop service plan with clients to set goals (including self- management goals) and action steps toward self-sufficiency.
• Provide assistance with securing food, shelter, clothing and referrals to other supportive services.
• Provide assistance in accessing entitlements and completing forms and applications.
• Crisis intervention.
• Advocate on behalf of clients.
• Maintaining confidentiality of client interactions and medical records.
• Participate in staff in-service meetings.
• Participate in quality assurance activities and peer review as requested.
• Maintain organized, clean, efficient and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.