Financial Coordinator at Rusty Jones Orthodontics

Description

A Financial Coordinator at a dental practice is responsible for managing patient billing, insurance claims, and payment plans to ensure accurate and timely financial transactions. They work closely with patients to explain treatment costs, verify insurance coverage, and support overall financial transparency. This role is key in maintaining a smooth revenue cycle and positive patient experience.

Website:  About Rusty Jones Orthodontics | Phoenix Orthodontist 

Responsibilities:

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
• Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
• · Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
• · Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
• · Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software

Qualifications:

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
•  Strong knowledge of dental insurance policies, ADA codes, and claims submission   processes
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically
• Strong attention to detail, organizational skills, and the ability to manage   multiple tasks simultaneously
• Capable of working independently and as part of a collaborative team in a fast-paced environment
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any   additional responsibilities as defined

Comprehensive Benefits Package:

• Medical, Dental, Vision, and Pet Insurance and

• 401(k)

• Paid holidays

• Paid time off

Join our team and be part of a practice dedicated to excellence in SPECIALTY care. If you're ready to take your career to the next level, apply today!