Warehouse Dock Clerk

Description

Franklin Logistics is a local, family owned business started in 1985. Franklin Logistics has expanded to 5 locations in the Chambersburg, PA area and has grown into a premier 3PL provider and industrial developer. With 40 years of experience of supply chain solutions, Franklin Logistics provides warehousing, trans-loading, and transportation for businesses. 

Franklin Logistics takes extreme ownership in our customers’ needs while delivering world class service. We embrace change and are relentless about improvement while investing in our relationships and honoring our commitments. We maintain a fun workplace while being vigilant about employee and customer safety. Franklin Logistics is easy to work with and treats everyone with respect. 

Job Summary

The Warehouse Dock Clerk is responsible for coordinating, documenting, and supporting the loading and unloading of freight at the warehouse dock. This role ensures accurate shipment processing, maintains records, communicates with drivers and warehouse staff, and supports efficient dock operations while following safety and company procedures.

Key Responsibilities

• Check in and check out inbound and outbound freight at the check
• Verify shipment documentation such as bills of lading, packing slips, and manifests
• Communicate with Customer Service Team when loads are completed 
• Record shipment data accurately in the warehouse management system (WMS)
• Coordinate dock assignments and communicate with drivers and warehouse personnel
• Maintain organized dock records and files for CSRM to receive weekly
• Support inventory control and shipping/receiving accuracy
• Follow safety regulations, dock procedures, and company policies
• Be a liaison between operations and customer service for load and service accuracy
• Assist with general warehouse duties as needed 

Work Schedule

Monday through Friday, 7:00 am – 3:30 pm. Overtime as needed 

Requirements

Qualifications

• High school diploma or GED required
• Previous warehouse, shipping/receiving, or dock experience preferred
• Basic computer skills and experience with warehouse systems a plus
• Ability to read and understand shipping documents
• Strong attention to detail and organizational skills
• Good communication and customer service skills
• Ability to work in a fast-paced environment

Physical Requirements

• Ability to stand, walk, and sit for extended periods
• Ability to lift up to [e.g., 25 lbs] occasionally
• Comfortable working around forklifts, pallet jacks, and dock equipment
• Ability to work in varying temperatures and warehouse conditions

Preferred Skills 

• Experience with RF scanners or WMS software
• Knowledge of DOT or shipping regulations

All employees receive:

• Paid on the job training 
• A safe, clean, and respectful workplace 
• Opportunity to advance within the organization
• Employee appreciation and engagement events
• Employee recognition and continuous performance feedback  

Full-time employees receive: (after 60 days of successful employment) 

• Paid Holidays and Paid Time Off 
• Paid Time Off for employee’s birthday
• Health, Dental, Vision, STD, LTD, Accident, and Critical Illness Coverage 
• Company Paid Life Insurance
• 401k after one year of employment with annual discretionary match   

Franklin Logistics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status and complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.

Applicants requiring special accommodations during and after the application process can contact our Human Resources department at (717) 262-2904.