JOB DETAILS
Protocol Specialist
CompanyXpress Wellness Urgent Care
LocationOklahoma City
Work ModeOn Site
PostedJanuary 17, 2026
About The Company
Xpress Wellness Urgent Care provides pediatric and adult health care for non-life-threatening illnesses or injuries on a walk-in basis. We are open seven days a week and offer:
• Occupational medicine
• Urgent care
• Sports medicine
• Virtual Primary Care
Each medical center features private exam rooms, a triage room, a procedure room and is equipped with computerized radiology services, lab services, diagnostic testing and EKG on site.
For convenience, check in online from anywhere to minimize wait time.
Xpress Wellness Urgent Care is a privately held health care company based in Oklahoma and founded by Dr. Scott Williams. Dr. Williams graduated from Oklahoma State University College of Osteopathic Medicine and is board certified through the American Board of Osteopathic Family Practitioners. He served as Chief of Staff for Great Plains Regional Medical Center in Elk City, Oklahoma, and has been in family practice since 1999 with special interests in obstetrics and sports medicine.
About the Role
Description
Position Summary:
The Protocol Specialist is responsible for many functions in RCM.
Duties and Responsibilities:
- Promoting products, services and content over webchat features, in a way that is consistent with an organization's brand and online strategy
- Scheduling online posts using multiple platforms.
- Developing new digital engagement strategies and campaigns • Collaborating with coworkers to ensure branding is consistent.
- Help develop strategies for current and existing products, launches, promotions, and corporate cultural events.
- Manage communications for events
Qualifications:
Education:
- High School diploma and/or equivalent combination of education and experience
Experience:
- 12 months experience in Medical Billing, Medical Collections or Medical Billing Systems.
- Experience with traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.
Skills:
- Ability to use 10key by touch
- Able to type 45 wpm
- Basic Microsoft Excel and Word knowledge
- Medical billing knowledge
- Read EOB's (Explanations of Benefits)
- Analytical skills
- Organizational skills
Key Skills
Medical BillingMedical CollectionsMedical Billing SystemsInsurance PlansHMOPPOMedicareMedicaidWorker's Comp10keyTypingMicrosoft ExcelMicrosoft WordAnalytical SkillsOrganizational Skills
Categories
HealthcareCustomer Service & SupportMarketingAdministrative
Job Information
📋Core Responsibilities
The Protocol Specialist is responsible for promoting products and services through webchat features and scheduling online posts. They will also develop digital engagement strategies and manage communications for events.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
264
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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