JOB DETAILS
Front Office Associate Outpatient Oncology Bilingual
CompanyThe Oncology Institute of Hope and Innovation
LocationTucson
Work ModeOn Site
PostedJanuary 17, 2026

About The Company
Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better.
About the Role
<div class="content-intro"><p><span class="TextRun SCXW43524111 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW43524111 BCX8">About The Oncology Institute (</span></span><a class="Hyperlink SCXW43524111 BCX8" href="https://www.globenewswire.com/Tracker?data=p_KL_mI0cuWfXzRimVPJuamuAK3cS_3xyPQ_GAUvWBW6-XoUCKiHAhx9RKB3hidlH-QFYTT9QSdWIZzbUMEZRHIZ__snDwhQUL0VcbpzfTrDVgTtgrkFqK9-AGE_PVdpYMN7DZpyHIGNb3OH4zFea_TKV5iow1Hsa678-vVkZcdpUWLP7AR9zzExIWqMjDamQkmQZs2IbVUAyORbLhG12BTXkutFoVq9sG0yI_W_1eC-pLqHr6g8TDo50DxEZBSs_OS7QcO1FrkXqcqSpBgYceAxBeAQJ3KWTG3KK8DTySDPSssMADB7HQNdsEzrSeFG" target="_blank"><span class="TextRun SCXW43524111 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW43524111 BCX8" data-ccp-charstyle="Hyperlink">www.theoncologyinstitute.com</span></span></a><span class="TextRun SCXW43524111 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW43524111 BCX8">):</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW43524111 BCX8"><span class="SCXW43524111 BCX8"> </span><br class="SCXW43524111 BCX8"></span><span class="TextRun SCXW43524111 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW43524111 BCX8">Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers </span><span class="NormalTextRun SCXW43524111 BCX8">cutting-edge</span><span class="NormalTextRun SCXW43524111 BCX8">, evidence-based cancer care to a population of approximately </span><span class="NormalTextRun SCXW43524111 BCX8">1.9 million patients</span><span class="NormalTextRun SCXW43524111 BCX8">, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better.</span></span><span class="EOP SCXW43524111 BCX8" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p></div><p style="text-align: center;"><strong><img style="max-width: 100%;" src="https://theoncologyinstitute.sharepoint.com/:i:/r/sites/ComparablyImages2/Shared%20Documents/Images/FOA%20Call%20Center%20Recptionists.png?csf=1&web=1&e=jiuom2" alt="" width="750"></strong></p>
<p>At The Oncology Institute, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.</p>
<p>Our position is located in our clinic in beautiful Tucson, Arizona. Travel to other nearby offices will be required, mileage will be reimbursed.</p>
<p><strong>Introduction</strong><br>As a <strong>Front Office Associate</strong> with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others!</p>
<p>We're looking for a team member who is patient-focused and compassionate.</p>
<p>Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team.</p>
<p>The Front Office Associate will be responsible for performing front office clerical and clinical duties.</p>
<ul>
<li>Greet and check-in patients, collect co-pays and payments.</li>
<li>Interview patients for the purpose of gathering health history and current medications - health screening.</li>
<li>Participate in mandatory staff meetings as needed.</li>
<li>Schedule appointments and answer incoming phone calls.</li>
<li>Promote TOI's culture of exceptional behavioral standards for customer service.</li>
<li>Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.</li>
<li>Other duties as assigned.</li>
</ul>
<p><strong>Required Qualifications</strong></p>
<ul>
<li>High school diploma or G.E.D. required</li>
<li>Bilingual in Spanish and English</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Medical receptionist: 1 year (Preferred)</li>
</ul>
<p>Job Type: Full-time</p>
<p>Schedule:</p>
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. </em></p></div><div class="title">Pay Transparency for hourly teammates</div><div class="pay-range"><span>$17</span><span class="divider">—</span><span>$19 USD</span></div></div></div>
Key Skills
BilingualPatient-FocusedCompassionateClerical DutiesHealth ScreeningCustomer ServiceConfidentialitySchedulingPayment CollectionCommunication
Categories
HealthcareCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Front Office Associate will greet and check-in patients, collect payments, and gather health history. They will also schedule appointments and maintain confidentiality of patient information.
📋Job Type
full time
💰Salary Range
$17 - $19
📊Experience Level
0-2
💼Company Size
477
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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