JOB DETAILS

Communications Manager, Global Government Affairs

CompanyCoupang
LocationWashington
Work ModeOn Site
PostedJanuary 23, 2026
About The Company
Coupang is a U.S.-based Fortune 150 tech company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Coupang Eats, Coupang Play, and Farfetch. We help drive the sale of billions of dollars of American goods and agricultural products to South Korea, Taiwan, and 190+ countries and territories.
About the Role
<p>We&nbsp;exist&nbsp;to&nbsp;wow&nbsp;our&nbsp;customers.&nbsp;We&nbsp;know&nbsp;we’re&nbsp;doing&nbsp;the&nbsp;right&nbsp;thing&nbsp;when&nbsp;we&nbsp;hear&nbsp;our&nbsp;customers&nbsp;say,&nbsp;“How&nbsp;did&nbsp;I&nbsp;ever&nbsp;live&nbsp;without&nbsp;Coupang?”&nbsp;Born&nbsp;out&nbsp;of&nbsp;an&nbsp;obsession&nbsp;to&nbsp;make&nbsp;shopping,&nbsp;eating,&nbsp;and&nbsp;living&nbsp;easier&nbsp;than&nbsp;ever,&nbsp;we’re&nbsp;collectively&nbsp;disrupting&nbsp;the&nbsp;multi-billion-dollar&nbsp;commerce&nbsp;industry&nbsp;from&nbsp;the&nbsp;ground&nbsp;up.&nbsp;We&nbsp;are&nbsp;an&nbsp;American&nbsp;technology&nbsp;company&nbsp;and&nbsp;one&nbsp;of&nbsp;the&nbsp;fastest-growing&nbsp;retail&nbsp;companies&nbsp;that&nbsp;has&nbsp;established&nbsp;an&nbsp;unparalleled&nbsp;reputation&nbsp;for&nbsp;being&nbsp;a&nbsp;leading&nbsp;and&nbsp;reliable&nbsp;force&nbsp;in&nbsp;global&nbsp;commerce.</p> <p>We&nbsp;are&nbsp;proud&nbsp;to&nbsp;have&nbsp;the&nbsp;best&nbsp;of&nbsp;both&nbsp;worlds&nbsp;—&nbsp;a&nbsp;startup&nbsp;culture&nbsp;with&nbsp;the&nbsp;resources&nbsp;of&nbsp;a&nbsp;large&nbsp;global&nbsp;public&nbsp;company.&nbsp;This&nbsp;fuels&nbsp;us&nbsp;to&nbsp;continue&nbsp;our&nbsp;growth&nbsp;and&nbsp;launch&nbsp;new&nbsp;services&nbsp;at&nbsp;the&nbsp;speed&nbsp;we&nbsp;have&nbsp;been&nbsp;since&nbsp;our&nbsp;inception.&nbsp;We&nbsp;are&nbsp;all&nbsp;entrepreneurial,&nbsp;surrounded&nbsp;by&nbsp;opportunities&nbsp;to&nbsp;drive&nbsp;new&nbsp;initiatives&nbsp;and&nbsp;innovations.&nbsp;At&nbsp;our&nbsp;core,&nbsp;we&nbsp;are&nbsp;bold&nbsp;and&nbsp;ambitious&nbsp;people&nbsp;that&nbsp;like&nbsp;to&nbsp;get&nbsp;our&nbsp;hands&nbsp;dirty&nbsp;and&nbsp;make&nbsp;a&nbsp;hands-on&nbsp;impact.&nbsp;At&nbsp;Coupang,&nbsp;you&nbsp;will&nbsp;see&nbsp;yourself,&nbsp;your&nbsp;colleagues,&nbsp;your&nbsp;team,&nbsp;and&nbsp;the&nbsp;company&nbsp;grow&nbsp;every&nbsp;day.</p> <p>Our&nbsp;mission&nbsp;to&nbsp;build&nbsp;the&nbsp;future&nbsp;of&nbsp;commerce&nbsp;is&nbsp;real.&nbsp;We&nbsp;push&nbsp;the&nbsp;boundaries&nbsp;of&nbsp;what’s&nbsp;possible&nbsp;to&nbsp;solve&nbsp;problems&nbsp;and&nbsp;break&nbsp;traditional&nbsp;tradeoffs.&nbsp;Join&nbsp;Coupang&nbsp;now&nbsp;to&nbsp;create&nbsp;an&nbsp;epic&nbsp;experience&nbsp;in&nbsp;this&nbsp;always-on,&nbsp;high-tech,&nbsp;and&nbsp;hyper-connected&nbsp;world.</p> <p><strong>Role Overview</strong></p> <p>We are looking for a dynamic, motivated communications professional to join our growing Global Government Affairs team. This role is ideal for someone with 10 to 15 years of experience, who has worked in the public policy space, either in government, on Capitol Hill, or in an agency setting in a related capacity. The successful candidate will be a “jack of all trades” communicator with a high bar for excellence who is ready to support a fast-paced global public affairs team.&nbsp;&nbsp;This person should be a self-starter who can think big, own their space, and is comfortable juggling multiple projects under tight deadlines. Experience with content creation, media relations, social media, event planning, and strategic communications campaigns is ideal. Prior experience in the technology sector is helpful.&nbsp;</p> <p>This&nbsp;position&nbsp;is&nbsp;based&nbsp;in&nbsp;our&nbsp;Washington,&nbsp;D.C.&nbsp;office&nbsp;and&nbsp;reports&nbsp;to&nbsp;the&nbsp;Head&nbsp;of&nbsp;Global&nbsp;Public&nbsp;Affairs.&nbsp;</p> <p><strong>What You Will Do</strong></p> <ul> <li>Support&nbsp;development&nbsp;and&nbsp;execution&nbsp;of&nbsp;PR&nbsp;and&nbsp;communications&nbsp;strategies&nbsp;that&nbsp;build&nbsp;Coupang’s&nbsp;reputation&nbsp;and&nbsp;visibility&nbsp;with&nbsp;policymakers,&nbsp;stakeholders,&nbsp;and&nbsp;media.</li> <li>Assist&nbsp;in&nbsp;creating&nbsp;written&nbsp;communications,&nbsp;including&nbsp;press&nbsp;releases,&nbsp;media&nbsp;statements,&nbsp;briefing&nbsp;documents,&nbsp;Q&amp;As,&nbsp;talking&nbsp;points,&nbsp;and&nbsp;newsletters,&nbsp;and&nbsp;blog&nbsp;posts.</li> <li>Monitor&nbsp;media,&nbsp;social&nbsp;channels,&nbsp;and&nbsp;policy&nbsp;news&nbsp;for&nbsp;stories&nbsp;relevant&nbsp;to&nbsp;Coupang;&nbsp;provide&nbsp;regular&nbsp;updates&nbsp;and&nbsp;media&nbsp;coverage&nbsp;reports.</li> <li>Help&nbsp;plan&nbsp;and&nbsp;execute&nbsp;events,&nbsp;briefings,&nbsp;and&nbsp;stakeholder&nbsp;engagements.</li> <li>Maintain&nbsp;media&nbsp;lists,&nbsp;stakeholder&nbsp;databases,&nbsp;and&nbsp;track&nbsp;outreach&nbsp;activities.</li> <li>Assist&nbsp;with&nbsp;coordination&nbsp;of&nbsp;external&nbsp;consultants,&nbsp;agencies,&nbsp;and&nbsp;vendors.</li> <li>Provide&nbsp;logistical&nbsp;and&nbsp;administrative&nbsp;support&nbsp;for&nbsp;the&nbsp;communications&nbsp;team&nbsp;to&nbsp;ensure&nbsp;projects&nbsp;run&nbsp;smoothly.</li> <li>Contribute&nbsp;creative&nbsp;ideas&nbsp;for&nbsp;campaigns,&nbsp;storytelling,&nbsp;and&nbsp;ways&nbsp;to&nbsp;strengthen&nbsp;Coupang’s&nbsp;reputation.</li> </ul> <p><strong>Basic Qualifications</strong></p> <ul> <li>10-15 years of experience in communications, public relations, public affairs, or related field.&nbsp;</li> <li>Strong&nbsp;writing&nbsp;and&nbsp;editing&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;tailor&nbsp;messages&nbsp;to&nbsp;different&nbsp;audiences,&nbsp;including&nbsp;crafting&nbsp;op-eds,&nbsp;blogs,&nbsp;and&nbsp;thought&nbsp;leadership&nbsp;content.</li> <li>Experience&nbsp;with&nbsp;media&nbsp;relations&nbsp;and&nbsp;an&nbsp;interest&nbsp;in&nbsp;working&nbsp;with&nbsp;journalists.</li> <li>Prior&nbsp;experience&nbsp;supporting&nbsp;strategic&nbsp;multi-faceted&nbsp;communications&nbsp;campaigns&nbsp;with&nbsp;measurable&nbsp;results.&nbsp;</li> <li>Experience&nbsp;with&nbsp;event&nbsp;planning&nbsp;and&nbsp;logistics.</li> <li>Ability&nbsp;to&nbsp;manage&nbsp;multiple&nbsp;tasks,&nbsp;meet&nbsp;deadlines,&nbsp;and&nbsp;adapt&nbsp;in&nbsp;a&nbsp;fast-moving&nbsp;environment.</li> <li>Comfort&nbsp;with&nbsp;data&nbsp;analysis&nbsp;to&nbsp;track&nbsp;communications&nbsp;performance.&nbsp;</li> <li>Strong&nbsp;organizational&nbsp;skills&nbsp;and&nbsp;attention&nbsp;to&nbsp;detail.</li> <li>A&nbsp;collaborative&nbsp;and&nbsp;proactive&nbsp;team&nbsp;player&nbsp;with&nbsp;a&nbsp;“roll&nbsp;up&nbsp;your&nbsp;sleeves”&nbsp;attitude.</li> <li>Curiosity&nbsp;and&nbsp;eagerness&nbsp;to&nbsp;learn&nbsp;new&nbsp;skills&nbsp;across&nbsp;the&nbsp;PR/communications&nbsp;spectrum.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience&nbsp;working&nbsp;with&nbsp;global&nbsp;corporations&nbsp;and/or&nbsp;tech&nbsp;companies</li> <li>Experience&nbsp;with&nbsp;digital&nbsp;advertising,&nbsp;sponsored&nbsp;content,&nbsp;and&nbsp;SEO.</li> <li>Graphic&nbsp;design&nbsp;and&nbsp;video&nbsp;editing&nbsp;skills.</li> </ul> <p><strong>Pay &amp; Benefits:</strong></p> <p>Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $125,000/year in our lowest geographic market to $233,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.</p> <p><strong>General Description of All Benefits</strong></p> <ul> <li>Medical/Dental/Vision/Life,&nbsp;AD&amp;D&nbsp;insurance</li> <li>Flexible&nbsp;Spending&nbsp;Accounts&nbsp;(FSA)&nbsp;&amp;&nbsp;Health&nbsp;Savings&nbsp;Account&nbsp;(HSA)</li> <li>Long-term/Short-term&nbsp;Disability</li> <li>Employee&nbsp;Assistance&nbsp;Program&nbsp;(EAP)&nbsp;program</li> <li>401K&nbsp;Plan&nbsp;with&nbsp;Company&nbsp;Match</li> <li>18-21&nbsp;days&nbsp;of&nbsp;the&nbsp;Paid&nbsp;Time&nbsp;Off&nbsp;(PTO)&nbsp;a&nbsp;year&nbsp;based&nbsp;on&nbsp;the&nbsp;tenure</li> <li>12&nbsp;Public&nbsp;Holidays</li> <li>Paid&nbsp;Parental&nbsp;leave</li> <li>Pre-tax&nbsp;commuter&nbsp;benefits</li> </ul> <p><strong>General Description of Other Compensation</strong></p> <p>“Other&nbsp;Compensation”&nbsp;includes,&nbsp;but&nbsp;is&nbsp;not&nbsp;limited&nbsp;to,&nbsp;bonuses,&nbsp;equity,&nbsp;or&nbsp;other&nbsp;forms&nbsp;of&nbsp;compensation&nbsp;that&nbsp;would&nbsp;be&nbsp;offered&nbsp;to&nbsp;the&nbsp;hired&nbsp;applicant&nbsp;in&nbsp;addition&nbsp;to&nbsp;their&nbsp;established&nbsp;salary&nbsp;range&nbsp;or&nbsp;wage&nbsp;scale.</p> <p><em>Coupang&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer.&nbsp;All&nbsp;qualified&nbsp;applicants&nbsp;will&nbsp;receive&nbsp;consideration&nbsp;for&nbsp;employment&nbsp;without&nbsp;regard&nbsp;to&nbsp;actual&nbsp;or&nbsp;perceived&nbsp;race&nbsp;(including&nbsp;traits&nbsp;historically&nbsp;associated&nbsp;with&nbsp;race,&nbsp;including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to&nbsp;hair&nbsp;texture&nbsp;and&nbsp;protective&nbsp;hair&nbsp;styles),&nbsp;color,&nbsp;religion,&nbsp;religious&nbsp;creed&nbsp;(including&nbsp;religious&nbsp;dress&nbsp;and&nbsp;grooming&nbsp;practices),&nbsp;sex&nbsp;or&nbsp;gender&nbsp;(including&nbsp;pregnancy,&nbsp;childbirth,&nbsp;breastfeeding,&nbsp;and&nbsp;medical&nbsp;conditions&nbsp;related&nbsp;to&nbsp;pregnancy,&nbsp;childbirth&nbsp;or&nbsp;breastfeeding),&nbsp;gender&nbsp;identity,&nbsp;gender&nbsp;expression,&nbsp;sexual&nbsp;orientation,&nbsp;,ancestry,&nbsp;national&nbsp;origin&nbsp;(including&nbsp;language&nbsp;use&nbsp;restrictions),&nbsp;age&nbsp;(40&nbsp;and&nbsp;over),&nbsp;physical&nbsp;or&nbsp;mental&nbsp;disability,&nbsp;medical&nbsp;condition,&nbsp;genetic&nbsp;information,&nbsp;HIV/AIDS&nbsp;or&nbsp;Hepatitis&nbsp;C&nbsp;status,&nbsp;family&nbsp;status&nbsp;(including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to&nbsp;marital&nbsp;or&nbsp;domestic&nbsp;partnership&nbsp;status),&nbsp;military&nbsp;or&nbsp;veteran&nbsp;status,&nbsp;use&nbsp;of&nbsp;a&nbsp;trained&nbsp;dog&nbsp;guide&nbsp;or&nbsp;service&nbsp;animal,&nbsp;political&nbsp;activities&nbsp;or&nbsp;affiliations,&nbsp;ancestry,&nbsp;citizenship,&nbsp;family&nbsp;and&nbsp;medical&nbsp;leave&nbsp;status,&nbsp;status&nbsp;as&nbsp;a&nbsp;victim&nbsp;of&nbsp;any&nbsp;violent&nbsp;crime,&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic&nbsp;or&nbsp;class&nbsp;protected&nbsp;by&nbsp;the&nbsp;laws&nbsp;or&nbsp;regulations&nbsp;in&nbsp;the&nbsp;locations&nbsp;where&nbsp;we&nbsp;operate.&nbsp;Coupang&nbsp;is&nbsp;also&nbsp;committed&nbsp;to&nbsp;providing&nbsp;a&nbsp;safe&nbsp;work&nbsp;environment&nbsp;for&nbsp;its&nbsp;employees&nbsp;and&nbsp;its&nbsp;consumers.&nbsp;If&nbsp;you&nbsp;need&nbsp;assistance&nbsp;and/or&nbsp;a&nbsp;reasonable&nbsp;accommodation&nbsp;in&nbsp;the&nbsp;application&nbsp;of&nbsp;recruiting&nbsp;process&nbsp;due&nbsp;to&nbsp;a&nbsp;disability,&nbsp;please&nbsp;contact&nbsp;us&nbsp;at&nbsp;</em>usrecruiting@coupang.com</p> <p>R0065255</p>
Key Skills
CommunicationsPublic RelationsPublic AffairsContent CreationMedia RelationsSocial MediaEvent PlanningStrategic CommunicationsWritingEditingData AnalysisOrganizational SkillsCollaborationProactivityCuriosityCreativity
Categories
MarketingManagement & LeadershipGovernment & Public SectorCreative & MediaTechnology
Benefits
Medical InsuranceDental InsuranceVision InsuranceLife InsuranceAD&D InsuranceFlexible Spending AccountsHealth Savings AccountLong-term DisabilityShort-term DisabilityEmployee Assistance Program401K Plan with Company MatchPaid Time OffPublic HolidaysPaid Parental LeavePre-tax Commuter Benefits
Job Information
📋Core Responsibilities
Support the development and execution of PR and communications strategies to enhance Coupang’s reputation with policymakers and media. Assist in creating written communications and monitor media for relevant stories.
📋Job Type
full time
💰Salary Range
$125,000 - $233,000
📊Experience Level
10+
💼Company Size
8776
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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