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JOB DETAILS

Senior Solutions Engineer

CompanyStaffbase

LocationNot specified

Work ModeOn Site

PostedJanuary 19, 2026

About The Company

Staffbase is the first AI-native Employee Experience Platform, equipping many of the world’s leading companies with solutions to inspire every employee with motivating communication. With almost 3,000 customers, Staffbase helps organizations such as Adidas, Alaska Airlines, Audi, Blue Apron, DHL, and Whataburger to inspire their people to achieve great things together. Staffbase connects companies with their employees through a branded employee app, intranet, email, SMS, digital signage, and Microsoft 365 integrations, all of which can be managed through a single platform. In 2023, Staffbase was named a leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. Staffbase has also received the 2024 Choice Award for Intranet and Employee Experience Platforms from ClearBox. The company is headquartered in Chemnitz, Germany, and New York City. Staffbase has worldwide offices including London, Berlin, Tokyo, Sydney, and Prague. Please visit staffbase.com for more information.

About the Role

<div class="content-intro"><h3>About Staffbase</h3> We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.</div>Are you excited about being a pioneer? We are a fast-growing SaaS unicorn with a global presence across regions such as the Americas, APAC  DACH, NEMEA, and UKI. We’re now launching in Japan, and we’re seeking a Senior Technical Consultant to be one of the founding members of our Japan team—a startup within a startup. As a Technical Consultant, you’ll act as the technical face of our solutions, helping prospects, customers, and partners leverage our platform to transform their internal communication strategies. You'll collaborate closely with internal teams like Product, Engineering, Security, Design, Customer Success, and our Partner Network to ensure seamless technical implementations, enablement, and sales success. This is a unique opportunity to play a critical role in our expansion into Japan, with the support of a global organization and the resources of a billion-dollar company. <h3>What You'll be doing</h3> <ul> <li>Partner with Sales to deliver engaging, localized product demos that excite prospective customers in Japan</li> <li>Consult with prospects to identify optimal technical solutions for their internal communication needs, removing technical obstacles to success</li> <li>Lead technical evaluations of the platform, advising on integration methods and system architecture</li> <li>Craft RFP responses that position the platform as the perfect solution for Japanese customers</li> <li>Act as the technical lead from kickoff through to launch, ensuring a smooth onboarding process</li> <li>Oversee and support technical implementation tasks, collaborating with the Customer Success and Project Management teams</li> <li>Advise customers on API integrations, architecture best practices, and security compliance, tailoring recommendations to the Japanese market</li> <li>Support partner sales teams by providing technical expertise during the sales process</li> <li>Enable partner teams through technical training, onboarding programs, and ongoing support</li> <li>Consult and work hand in hand on partner-driven implementation projects to ensure successful integrations and alignment with best practices</li> <li>Collaborate with global Partner Network teams to refine and localize enablement materials for the Japanese market</li> <li>Act as the go-to technical contact for partners, assisting them in navigating the platform and integrations</li> </ul> <h3>What You'll need to be successful</h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Entrepreneurial Spirit: You’re motivated by the chance to build something from the ground up in Japan. You thrive in fast-growing, dynamic environments and aren’t afraid to take initiative</li> <li>Bachelor’s degree in Information Science, Information Systems, or equivalent experience in a technical consulting or pre-sales role</li> <li>3–8 years of experience in SaaS pre-sales, solutions engineering, technical consulting, or partner enablement</li> <li>A strong understanding of cloud technologies and the ability to articulate the benefits of SaaS versus on-premise solutions</li> <li>Knowledge of REST APIs, web development fundamentals (HTML/CSS), and at least one programming language (e.g., JavaScript, Node.js, or PHP)</li> <li>Familiarity with enterprise software such as SAP, Workday, Single Sign-On (SSO), and Active Directory is a plus</li> <li>Ability to adapt global solutions to meet the technical, cultural, and compliance needs of Japanese customers and partners</li> <li>Fluent in Japanese (verbal and written) with excellent English communication skills to collaborate with global teams</li> <li>You excel at simplifying complex technical concepts and delivering them to technical and non-technical stakeholders with a strategic and customer-first attitude</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Comfortable working in command-line tools, analyzing application logs, and troubleshooting technical integrations</li> </ul> <h3>What You’ll Get</h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">The opportunity to shape the future of our presence in Japan as one of the founding team members</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Access to cutting-edge SaaS tools and a collaborative, innovative environment</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Competitive salary, stock options, and benefits tailored to the Japanese market</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">A chance to work with a globally distributed team while building something extraordinary in Japan</li> </ul> If you’re ready to lead the charge in transforming internal communications and enabling partners in Japan, we’d love to hear from you. Please note that this is a hybrid role and as such we require all applicants to be able to commute to central Tokyo at least 2 times per week. <div class="content-conclusion"><h3><img src="https://imgur.com/a/kIbq0q5" alt="" style="max-width: 100%;"></h3></div>

Key Skills

Technical ConsultingSaaSSolutions EngineeringPartner EnablementCloud TechnologiesREST APIsWeb DevelopmentProgramming LanguagesSecurity ComplianceCustomer SuccessProject ManagementAPI IntegrationsTechnical TrainingOnboarding ProgramsTroubleshootingCommunication Skills