Clinic Nurse Manager

Description

Southeastern Cardiology Associates, Southeastern Gastroenterology Associates, and SBD Medical Solutions strive to deliver the best care possible through a team approach. From check-in to check-out, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to our patients is that we will treat them like family. 

We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified specialty care is not hard to find. However, we think that embedding a world-class group of specialists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve our patients and their families. Our team of specialized physicians, mid-levels, nurses, technicians, and staff are committed to providing the highest level of service – this team approach truly sets us apart. 

Responsibilities: 

     Manager Duties  

• Oversees nursing staff in their day-to-day assignments in collaboration with supervisor(s) and team lead(s) 
• Creates training plan(s) for new employees 
• Plans continued education of nursing staff when required 
• Collaborates with the Quality/Compliance leader for MACRA/MIPS to ensure that quality measures are met 
• Strategically plan for effective workflow according to patient volume in a manner that maintains high quality of care and balanced staff workload 
• Reviews employee’s work for quality; provides positive and/or constructive feedback  
• Counsels employees on behavior and initiates disciplinary actions.  
• Procures and allocates resources to the nursing team 
• Makes hiring decisions, promotions, and dismissals with the collaboration of the director(s) and CEO 
• Identified and develops team members for internal growth opportunities 
• Acts as a liaison, with effective and respectful communication, between nursing staff and all other departments 
• Acts as a liaison for practice clinical needs to leadership meetings/discussions 

     Nursing Care Responsibilities 

• Clinical subject matter expert in cardiology and cardiac patient care 
• Maintains ability to fill in as needed in all nursing areas involving their direct reports 
• Well versed in available resources and how to utilize them for staffing and patient needs 
• Competent in skills required to de-escalate patients with composure, compassion, and professionalism.  

Requirements

Education and Qualifications 

• Holds/maintains active LPN or RN license in Georgia, or active Certification in Medical Assisting  
• Holds/maintains active BLS certification 
• If RN, holds/maintains active ACLS certification   

Job knowledge, skills, and abilities  

• Clinical cardiac knowledge and patient care experience 
• Education of clinical and non-clinical staff or patients experience 
• Familiar with coordinating patient care and tasks between multiple departments 
• Highly competent with EMR(s) and will learn how to troubleshoot for staff.  

Corporate Culture Expectations 

Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients and their family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seeks opportunities for self-improvement as well as operational improvement.

Core Competencies 

Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening.

Functional Competencies 

Communication, Listening, Organizing, Priority, Technical Learning, Time Management, Understanding Others.