CLINICAL SUPPORT SPECIALIST

Description

POSITION SUMMARY
The Clinical Support Specialist (CSS) is responsible for supporting the counseling team and tasks associated with the day-to-day operation of The Crossing campus.  

RESPONSIBILITIES 

Security and Safety 

• The CSS will operate as the primary support to the counseling team. 
• The CSS will provide direct support to residents by performing community evaluations and monitoring resident compliance with program guidelines. 
• The CSS is responsible for the security and safety of the facility and residents during their shift. This includes control of drugs, alcohol, or other hazards, which could jeopardize the purpose of the Mission/Crossing or its clients. 
• The CSS is responsible for ensuring that situations which jeopardize the safety of the Mission/Crossing, and its occupants are handled appropriately. This means handling difficult and unruly clients, as well as making certain that occupants are free from drugs, alcohol, and weapons. 
• Sees to the welfare of outside guests by calling police, ambulances or behavioral health services. 
• Regularly checking and documenting the delivery of medications.  
• Ensuring that the right person receives the correct medication. 

Facilities 

• Maintenance: Through daily property checks the CSS will put in maintenance requests online as well as follow-up with email to appropriate staff. 
• Shuttle Duty: When needed at The Crossing, the CSS will help with driving the shuttle. 

Other Responsibilities 

• CSS should understand their role in the daily operation of the Mission/Crossing, including the specific shift's area of focus: clinical support and facility safety. 
• CSS must have a good working knowledge of the facility and program policies and procedures, operation of the facility, mechanical operation of the facility (including fire alarm, electric, gas, and water shut-off, etc.), how to control and track inventory, safety, employee handbook. 
• CSS must schedule time off with the Clinical Support Supervisor so there is always a staff member on duty during all shifts. 
• It is of vital importance that the CSS shows their presence throughout the facility throughout their shift. 
• Other tasks as assigned by the Clinical Support Supervisor and/or Clinical Director of Counseling and Admissions. 

Working Conditions 

• Occasional lifting up to 35 lbs., bending, and climbing stairs. 
• Work with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to people experiencing homelessness. 
• May work alone or with minimal supervision. 
• Possible exposure to communicable diseases. 
• Other duties as assigned. 

Requirements

MINIMUM QUALIFICATIONS 

• High School Diploma or equivalent (GED) and at least one year of relevant experience. 
• Able to obtain Certified Addiction Technician (CAT) credential within one year of hire date. 
• Strong communication skills both written and orally. 
• Ability to resolve conflict professionally and respectfully while maintaining composure under pressure. 
• Basic knowledge of Windows software applications. 
• Work schedule assigned. 
• Ability to obtain and maintain CPR certification within 90 days of hire. 
• Active Driver's License as a limited amount of work-related travel may be required. 
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct. 

  BENEFITS AND PERKS:

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide 

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.