JOB DETAILS

Operations Executive

CompanyGoGoX
LocationHong Kong
Work ModeOn Site
PostedJanuary 26, 2026
About The Company
GoGoX is a leading on-demand logistics and transportation platform in Asia. We operate in over 340 cities across six countries and regions, including Mainland China, Hong Kong, India, Singapore, South Korea and Vietnam. Our mission is to use technology to power the logistics industry’s transformation by providing simple and efficient customer-focused solutions. Services include platform services (real-time delivery for individuals), enterprise services (custom-made solutions for SMEs & large corporations), as well as value-added services (fuel cards and EV rentals). For any enquiries, please send us an email at info.hk@gogox.com (Hong Kong) info.sg@gogox.com (Singapore) info.kr@gogox.com (South Korea) info.in@gogox.com (India) info.vn@gogox.com (Vietnam)
About the Role

Are you a detail-oriented individual with excellent organizational skills and a passion for delivering exceptional customer service? We are seeking an Operations Executive to join our GoGoX Moving Team and play a vital role in ensuring the smooth execution of our operations.



What You Will Deliver

  • Understand new customers’ moving requirements, and prepare accurate and timely quotes for customers through WhatsApp or email
  • Convert leads to sales   
  • Solve customers’ concerns and questions with a positive attitude
  • Perform professional customer service and create a good experience for customers 
  • Handle ad-hoc tasks assigned by the manager

Who You Are

  • Higher diploma or Fresh Grad will also be considered
  • Experience in customer service, sales or business development
  • Good command of Cantonese and English - reading and writing
  • Fast in Cantonese typing (min. 50 wpm) on the computer
  • Customer service oriented
  • Able to use positive language
  • Good communication skills and problem-solving skills

Working Hours

  • 5-day work in-between Monday and Sunday
  • 9am - 6pm

 What We Offer

  • A multi-cultural team
  • A company provides a casual and flexible working environment
  • A company promotes learning, continuous improvement, and personal growth
Key Skills
Customer ServiceSalesProblem SolvingCommunication SkillsCantoneseEnglishOrganizational SkillsPositive Attitude
Categories
Customer Service & SupportSalesLogisticsAdministrative
Benefits
Casual Working EnvironmentFlexible Working EnvironmentLearning OpportunitiesContinuous ImprovementPersonal Growth
Job Information
📋Core Responsibilities
The Operations Executive will understand customers' moving requirements and prepare accurate quotes. They will also convert leads to sales and address customer concerns positively.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
473
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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