JOB DETAILS

Administrative Manager

CompanyReaching Milestones
LocationJacksonville
Work ModeOn Site
PostedJanuary 28, 2026
About The Company
Reaching Milestones is one of the largest providers of Applied Behavior Analysis (ABA) services in the Southeastern United States. We specialize in comprehensive behavioral treatment for children diagnosed with autism and other related disabilities. Our treatment programs are designed to reduce challenging behaviors, while teaching essential learning, language, social, and self-help skills. We have a dedicated team of clinicians who emphasize the importance of individualized treatment and parental involvement. Our belief is that every child, regardless of their disability or deficits, can make progress. We have found that a comprehensive ABA program, a dedicated staff, and involved parents consistently results in positive outcomes for these children.
About the Role

Description

Job Summary:

Manages the day-to-day operations of the clinic. Reports to the VP of Operations.


Essential Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages the clinic’s monthly budget

• Greets team members, clients, and guests

• Handles confidential information

• Responds to emails and prepares routine correspondence

• Addresses concerns from team members and parents of patients

• Answers phones, takes messages, and transfers calls to the appropriate team member

• Creates schedules

• Performs timesheet corrections

• Orders supplies as needed

• Collects co-pays

• Conducts performance meetings with team members

• Plans team builders

• Oversees programming

• Makes marketing visits


Supervisory Responsibility:

This position supervises a team of 10-12 clinicians.


Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


Physical Demands:

This is largely a sedentary role; however, filing is required. This would require the ability to lift files, open filing cabinets, bend, or stand as needed.

Travel Light travel is expected for this position.


Position Type and Expected Hours of Work:

This is a full-time position, Monday – Friday from 8 a.m. to 5 p.m.

Pay range: $50,000-$55,000


Benefits: 

In addition to your compensation the company offers a significant benefits package. The benefits package includes Paid Time Off, Company Paid Holidays, Professional Liability Insurance, Tuition Reimbursement, BACB Supervision, 401K Retirement plan w/ 4% matching after one year of employment, PPO Health Insurance, Dental, Vision, Short-term Disability, and Basic Life Insurance, subject to plan terms.  


Education/Experience:

Bachelor’s degree or higher in business administration, management, healthcare administration, or a related field. Prior administrative experience in a healthcare setting and understanding of ABA terminology (preferred).


Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Education/Experience:

Bachelor’s degree or higher in business administration, management, healthcare administration, or a related field. Prior administrative experience in a healthcare setting and understanding of ABA terminology (preferred). 


Job Requirements/Competencies:

• Proficient in Microsoft Office (Excel, Word, and PowerPoint)

• Attention to detail

• Self-starter

• Ability to multi-task

• Ability to maintain confidentiality per HIPAA standards

• Familiarity with office equipment, such as fax machines, copy machines, and phone systems

• Excellent organizational, communication, and interpersonal skills

• Ability to maintain cooperative and professional working relationships


Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. 

Key Skills
Microsoft OfficeAttention to DetailSelf-starterMulti-taskingConfidentialityOffice Equipment FamiliarityOrganizational SkillsCommunication SkillsInterpersonal SkillsProfessional Relationships
Categories
HealthcareManagement & LeadershipAdministrative
Benefits
Paid Time OffCompany Paid HolidaysProfessional Liability InsuranceTuition ReimbursementBACB Supervision401K Retirement Plan w/ 4% Matching After One Year of EmploymentPPO Health InsuranceDentalVisionShort-term DisabilityBasic Life Insurance
Job Information
📋Core Responsibilities
The Administrative Manager manages the day-to-day operations of the clinic and oversees a team of 10-12 clinicians. Responsibilities include managing the clinic's budget, handling confidential information, and conducting performance meetings.
📋Job Type
full time
💰Salary Range
$50,000 - $55,000
📊Experience Level
2-5
💼Company Size
68
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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