JOB DETAILS

Clinic Lead

CompanyXpress Wellness Urgent Care
LocationLawrence
Work ModeOn Site
PostedJanuary 29, 2026
About The Company
Xpress Wellness Urgent Care provides pediatric and adult health care for non-life-threatening illnesses or injuries on a walk-in basis. We are open seven days a week and offer: • Occupational medicine • Urgent care • Sports medicine • Virtual Primary Care Each medical center features private exam rooms, a triage room, a procedure room and is equipped with computerized radiology services, lab services, diagnostic testing and EKG on site. For convenience, check in online from anywhere to minimize wait time. Xpress Wellness Urgent Care is a privately held health care company based in Oklahoma and founded by Dr. Scott Williams. Dr. Williams graduated from Oklahoma State University College of Osteopathic Medicine and is board certified through the American Board of Osteopathic Family Practitioners. He served as Chief of Staff for Great Plains Regional Medical Center in Elk City, Oklahoma, and has been in family practice since 1999 with special interests in obstetrics and sports medicine.
About the Role

Description

The Clinic Lead Coordinator plays a vital role in supporting clinic operations and ensuring exceptional patient care by overseeing day-to-day functions under the guidance of the Territory Manager and Territory Director. This position is responsible for building and managing clinical and clerical schedules, coordinating onboarding and training for new hires, and maintaining optimal clinic flow and staffing to meet patient volume expectations. 

  • Assists the Area Manager in marketing initiatives.
  • Builds monthly schedule for clinical and clerical employees ensuring adequate staffing ratios for patient volume expectations. 
  • Coordinates with territory manager and onboarding to ensure new hires are onboarded accordingly. 
  • Ensures new hire training schedule is explained, initiated, and completed within the required timeframe. 
  • Oversees the clinical flow and directs clinic assignments and duties with staff members to ensure patient flow is optimized.
  • Completes quarterly & weekly inventories. 
  • Ensures that deposits are taken to the bank in compliance with company policy and procedure.
  • Professionally handles patient complaints as they occur and aids in reporting to territory manager. 
  • Conducts ordering with a focus on maintaining established budgets and ensuring financial goals are being met.
  • Oversees the completion of all laboratory logs and ensures the team is accurately filling out the requested data. Assists with lab corrective action and training as opportunities arise.
  • Gain competency with both Clinical & PSS role to help with providing coverage, providing guidance, and helping to improve the patient input & patient care process.
  • Works a minimum of 24 hours per week on scheduled shifts in either clinical or clerical capacity.
  • Participates in coaching & corrective action plans including disciplinary with the territory manager and director. 
  • Coordinates strategic initiatives with the guidance of the territory manager & territory director.
  • Routinely participates in discussions with leadership on clinic initiatives.
  • Ensures clinic staffing is adequate for operations. This includes managing staff call ins and facilitating coverage if needed.
  • 12 hours of admin time scheduled to complete duties outlined above. 
Key Skills
Clinic OperationsPatient CareSchedulingOnboardingTrainingInventory ManagementPatient ComplaintsMarketing InitiativesBudget ManagementLaboratory LogsStaff ManagementCoachingStrategic InitiativesClinical FlowClerical DutiesFinancial Goals
Categories
HealthcareManagement & LeadershipCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Clinic Lead Coordinator oversees day-to-day clinic operations and ensures exceptional patient care. Responsibilities include managing schedules, coordinating onboarding and training, and optimizing clinic flow.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
264
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
24 hours
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