JOB DETAILS

Electrical Equipment Field Service Technician - $1000 Sign on bonus

CompanyPoint Eight Power
LocationNew Orleans
Work ModeOn Site
PostedJanuary 30, 2026
About The Company
Point Eight Power, a Mission Critical Group Company, delivers the best in class generator control and power distribution systems serving mission critical industries, including data center, marine, O&G and energy.
About the Role

Description

The Field Service Technician performs installation, maintenance, troubleshooting, and emergency repair of low-, medium-, and high-voltage power systems at client sites throughout the US. This role requires 80% travel, primarily within the Gulf Coast region, and operates with a high degree of independence. The ideal candidate combines strong electrical controls experience with excellent customer communication skills and a commitment to safety. You'll serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably. 


Travel:  80% within the US | Occasional international travel

Location:  Louisiana, Texas, Alabama, or Mississippi (must reside in one of these states) 


Accountabilities:

Core Technical Work

  • Perform installation, calibration, preventative maintenance, and emergency repairs on power generation equipment
  • Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, battery systems, and control panels (Point Eight Power and competitor equipment)
  • Conduct root cause analysis on complex electrical failures
  • Work with arc-resistant systems and perform field surveys

Customer Interaction

  • Serve as the on-site technical expert answering questions, educating clients on maintenance best practices, and building long-term relationships
  • Communicate clearly with customers about issues, solutions, and timelines

Collaboration & Growth

  • Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations
  • Mentor junior technicians as you develop leadership skills
  • Contribute to continuous improvement initiatives

On-Call Responsibility

  • Provide emergency support when critical systems go down (rotating on-call schedule)


Qualifications:

  • Residency: Must currently live in Louisiana, Texas, Alabama, or Mississippi
  • Education: High school diploma or GED, Required.
  • Experience: 4+ years working with generators, governors, regulators, switchgear, or similar power equipment, Required.
  • Industry Background: Power generation, utilities, oil & gas, marine, or energy sectors
  • Electrical Controls: Solid hands-on experience with electrical control systems
  • Tools: Proficient with multimeters, hand tools, wiring equipment, and soldering
  • Software: Comfortable with Microsoft Office for documentation and reporting
  • Driver's License: Valid license with clean driving record (required for travel), Required.

Preferred Qualifications

  • Technical diploma in Industrial Electrical, Maintenance, or related field
  • EGSA Certification
  • PLC programming experience (Allen-Bradley, Quantum, Premium)
  • Relay programming experience (Basler, Multilin, Sepam, Woodward)
  • Familiarity with communication protocols (Modbus, Ethernet, Fiber Optic)
  • Experience with GE, Siemens, or Woodward devices

Physical Requirements

  • Ability to lift up to 50 lbs regularly
  • Comfortable working at heights and in confined spaces
  • Capable of standing, walking, and kneeling for extended periods
  • Work in various weather conditions and industrial environments
Key Skills
Electrical ControlsCustomer CommunicationPower Generation EquipmentTroubleshootingPreventative MaintenanceEmergency RepairsRoot Cause AnalysisArc-Resistant SystemsMentoringCollaborationMicrosoft OfficeElectrical Control SystemsMultimetersWiring EquipmentSolderingPLC ProgrammingCommunication Protocols
Categories
EngineeringTradesEnergyManufacturingCustomer Service & Support
Job Information
📋Core Responsibilities
The Field Service Technician performs installation, maintenance, troubleshooting, and emergency repair of power systems at client sites. This role involves building client relationships and ensuring critical power equipment operates reliably.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
126
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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