JOB DETAILS
Optical Assistant
CompanyAce & Tate
LocationOxford
Work ModeOn Site
PostedJanuary 30, 2026

About The Company
Hi, we're Ace & Tate and we make glasses.
It sounds fairly simple, and that’s the whole point. From well-designed eyewear to personalised, expert eye care, we’re here to inject a good dose of common sense into our industry. Great styles that last, at a fair price.
With 700 eyewear experts across 85+ stores in 9 countries, we make sure our customers always enjoy the view.
About the Role
Company Description
We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.
We are looking for an Optical Assistant in Oxford, 8 hours.
What our Optical Assistant do
- Create a welcoming vibe by making every customer feel seen and excited to be in store.
- Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
- Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
- Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.
What we offer
- Rewarding your impact by earning up to a 16% monthly bonus when store targets are reached.
- Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
- We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style by enjoying discount codes for free and discounted opticals and sunglasses.
- A culture to love through frequent and memorable team events.
- Time to grow with unlimited access to our internal learning portal.
Additional Information
Key Skills
Customer ServiceStyle AdviceLens KnowledgeFrame AdjustmentSales GuidanceAttention to Detail
Categories
RetailCustomer Service & Support
Benefits
Monthly BonusHoliday EntitlementWellbeing SupportDiscount CodesTeam EventsLearning Portal Access
Job Information
📋Core Responsibilities
The Optical Assistant is responsible for creating a welcoming environment for customers and providing style advice to help them choose the right frames. They also handle lens polishing, frame adjustments, and guide customers through sales processes.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
479
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
8 hours
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