JOB DETAILS

Branch Manager

CompanyCredit Union of Georgia
LocationCanton
Work ModeOn Site
PostedMarch 18, 2026
About The Company
Credit Union of Georgia has been part of the Northwest Georgia Community and has served the faculty, staff, and students of local school systems and institutions of higher learning and their immediate family members since 1960. We provide members with exceptional financial products and services and all of our lending and operating decisions are made locally, right here in Northwest Georgia, to ensure decisions are made quickly and in your best interest. We invite you to compare our products and services to those of other financial institutions. We think you’ll be pleased with what we have to offer. Credit Union of Georgia is a not-for-profit, member-owned cooperative where members have a direct impact on how the Credit Union operates. Any profit the credit union earns is returned to our members in the form of lower loan rates and higher savings rates. Every member has an equal voice in the Credit Union. Members elect a Board of Directors who serve without compensation and help oversee the operations of the Credit Union. We always welcome an examination of our creditworthiness. The National Credit Union Administration (NCUA), the federal regulator of credit unions, and the Georgia Department of Banking and Finance track credit unions by risk category, based not only on published data, but also on actual examination visits. Your accounts at the credit union are insured up to $250,000 and backed by the full faith and credit of the U.S. government, just as the FDIC does for bank deposits. We are a sound financial institution and we are still lending money. We proudly serve those who live, work, worship or play recreational sports in Bartow, Cherokee, Cobb, Paulding and Pickens counties. If you are unsure on your eligibility for membership, please feel free to contact us at 678-486-1111 or visit any of our convenient branch locations.
About the Role

Description

Credit Union of Georgia is growing within our branch network, and with that we are looking for a talented Branch Manager for our Canton Branch. At Credit Union of Georgia, every role contributes to helping our members achieve their financial goals. Join a team that puts members at the center of everything we do!


The Branch Manager is responsible for effectively leading branch sales, service, and community outreach initiatives. This role oversees branch staff to ensure the delivery of exceptional member service, including account transactions, loan applications, new accounts, and issue resolution, all within established policies and guidelines. 


Responsibilities:

  • Lead daily branch operations and business development activities that provide exceptional service to current and prospective members.
  • Uphold the Credit Union of Georgia brand and member experience standards by modeling our service values and inspiring your team to do the same.
  • Guide, coach, and develop branch staff through effective leadership, communication, and accountability.
  • Promote the Credit Union in the community through outreach, partnership, and participation in local events.
  • Coordinate training and serve as a key resource for branch staff.
  • Identify opportunities for membership growth and credit union awareness within the community.
  • Make sound lending decisions and provide justification for approvals or denials in compliance with all state and federal fair lending regulations.
  • Manage branch performance to achieve financial and operational goals established by the Credit Union’s strategic plan.
  • Ensure the branch is operating efficiently and that all equipment, systems, and facilities are maintained to standard.
  • Support members with consumer loans, assisting staff and underwriters as needed with applications, documentation, and communication.
  • Maintain compliance with all policies, procedures, and regulations, including S.A.F.E. Act, BSA, and related requirements.
  • Safeguard the security of members, staff, and branch assets, including information, funds, and facilities.
  • Communicate effectively with executive management, peers, and members to ensure alignment and transparency.

Requirements

Experience:

  • Minimum of 7 years of professional experience, including at least 2 years in a leadership role within a banking or credit union environment.
  • Demonstrated experience in consumer or member lending; business development experience strongly preferred.

Education:

  • High school diploma or GED required; associate degree or higher strongly preferred.

Why Credit Union of Georgia?

At Credit Union of Georgia, you’ll be part of a community-focused organization that values integrity, collaboration, and service excellence. We offer competitive compensation, professional growth opportunities, and a culture that truly cares about people: our members, our employees, and our community.


Credit Union of Georgia is an equal opportunity employer.

No phone calls or emails related to application follow- up please.

Key Skills
Sales LeadershipService DeliveryCommunity OutreachStaff CoachingLending DecisionsCompliance ManagementOperational GoalsBranch SecurityBusiness DevelopmentMember Service StandardsIssue ResolutionFinancial Goal AchievementStaff TrainingFair Lending RegulationsS.A.F.E. ActBSA Compliance
Categories
Management & LeadershipFinance & AccountingSalesCustomer Service & Support
Job Information
📋Core Responsibilities
The Branch Manager is responsible for effectively leading branch sales, service, and community outreach initiatives, while overseeing staff to ensure exceptional member service delivery for transactions, loans, and issue resolution within established guidelines. This role also involves guiding, coaching, and developing staff, promoting the credit union in the community, and making sound lending decisions.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
96
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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