JOB DETAILS

Customer Service Representative

CompanyAfni, Inc.
LocationQuezon City
Work ModeOn Site
PostedJanuary 31, 2026
About The Company
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers'​ channels of choice.
About the Role

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Qualifications
  • At least 12 months BPO experience handling international account.
  • At least high school diploma
  • With strong communication skills (conversational, confident, spontaneous, relational)
  • Strong comprehension and learning agility
  • Able to work in a paperless environment with stringent compliance to information security measures
  • Must be able to provide NBI clearance before start date

Apply Now!

Visit us at Afni SM City Fairview Tower 4, Quirino Highway, Quezon City.

Business Hours: Mon-Fri 10AM - 6PM

 

For more information you may contact us at:

  • GO2-AFNI (462-2364)
  • AfniPHRecruitment@afni.com
  • Facebook.com/AfniPhilippines
  • Instagram.com/afniph
  • linkedin.com/company/9039659/

See you there!

 

Key Skills
Customer InteractionCommunication SkillsComprehensionLearning AgilityInformation Security
Categories
Customer Service & Support
Job Information
📋Core Responsibilities
The Customer Service Representative will use their customer interaction skills to deliver excellent customer service. They will support the company in handling customer inquiries and issues.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
7667
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

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