JOB DETAILS
Referral Representative
CompanyWakeMed Health & Hospitals
LocationApex
Work ModeOn Site
PostedJanuary 31, 2026
About The Company
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
The 900+ bed system comprises a network of health care facilities that includes:
• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
• Community hospital in Cary
• Women’s hospital and family health center in North Raleigh
• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
• Freestanding Children's Emergency Department and dedicated Children’s Hospital
• One of the highest volume heart centers in the United States
• Level IV Neonatal Intensive Care Unit
• Multiple outpatient rehabilitation sites
• 40+ primary care and specialty physician practices
• Home health services
WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.
Specialties
WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.
About the Role
Overview
The Referral Representative, under minimal supervision, provides referral and clerical support to ENT Head & Neck - Apex. Understands the needs of the organization and supports the mission, values, and management of WakeMed Health and Hospitals. Provides informational assistance to referring physicians, patients, various healthcare organizations and staff in support of the effective promotion of services provided by ENT Head & Neck - Apex. The Referral Representative is part of a multifunctional team charged with the responsibility of providing efficient and professional access to the center.
Department Description
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Administrative Required
The Referral Representative, under minimal supervision, provides referral and clerical support to ENT Head & Neck - Apex. Understands the needs of the organization and supports the mission, values, and management of WakeMed Health and Hospitals. Provides informational assistance to referring physicians, patients, various healthcare organizations and staff in support of the effective promotion of services provided by ENT Head & Neck - Apex. The Referral Representative is part of a multifunctional team charged with the responsibility of providing efficient and professional access to the center.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Administrative Required
Key Skills
Referral SupportClerical SupportCommunicationCustomer ServiceOrganizational SkillsTeamworkHealthcare KnowledgeProblem Solving
Categories
HealthcareCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Referral Representative provides referral and clerical support to the ENT Head & Neck - Apex team. They assist referring physicians, patients, and healthcare organizations to promote the services offered by the center.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
7350
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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