Senior Program Manager
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
At Realtor.com, we are building products that empower millions of home buyers, renters, dreamers, and real estate professionals. We aim to radically simplify the home buying/selling process, and to help more people achieve the dream of home ownership. To help us achieve this mission, we are looking for a Strategic Program Manager to drive execution excellence on realtor.com’s highest value initiatives.
In this role, you will work closely with cross-functional teams to facilitate the delivery programs of work. You will work with stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure clear dependency management and unstoppable execution. You will also assess and manage risks to the program by anticipating bottlenecks and facilitating tradeoffs when necessary.
This role will require candidates who embrace autonomy, have a strong perspective on how groups of teams can work effectively together, and have a comprehensive understanding of the end-to-end cycles of planning and product delivery. You should have a strong perspective on driving effective collaboration between teams and be adept at managing diverse groups of stakeholders. You should be comfortable with tracking and leveraging metrics to support team health and performance, and advocating for continuous process improvement.
About the Role
As a Program Manager, you will be responsible for driving cross-functional programs across organizations. This cross-functional role under a centralized program management office which works on various technology, product, marketing, sales, and customer success programs.
You will build and manage detailed program plans, align internal stakeholders, develop enablement strategies, and monitor post-launch performance to ensure lasting impact.
What You'll do:
- Lead the orchestration and management of highly complex cross-functional programs and projects, ensuring they align with the highest strategic objectives of the organization.
- Input and refine continuous planning efforts, including quarterly and yearly planning, ensuring the flawless execution of cross-functional plans.
- Develop and enhance operating mechanisms to ensure the program meets its goals and objectives with the highest level of efficiency and effectiveness.
- Expertly manage dependencies, track risks, and resolve issues, ensuring superior program outcomes.
- Provide detailed tracking and reporting on program delivery status and team progress towards quarterly OKRs and the roadmap.
- Set the standard for excellence in documentation, cross-team communication, and effective meetings.
- Utilize advanced feedback and metrics to drive continuous improvement and innovation across the program.
- Lead the identification and implementation of best practices, driving organization-wide operations initiatives to achieve sustained excellence.
What You'll Bring:
- Bachelor’s degree or equivalent experience and 5+ years of related experience in a program management role
- Thorough understanding of modern product and software development lifecycle and GTM strategies
- A deep knowledge base of Agile practices and principles.
- Experience in driving multiple technology projects and initiatives from inception to completion.
- Prior experience establishing and scaling cross-functional technology programs, processes, and delivery.
- Ability to embrace identifying problems as opportunities and encountering ambiguity as a time to showcase innovative ideas.
- Experience with Atlassian Suite, including Jira and Confluence (Jira Align is a plus), Google Suite, and Slack.
- PMP, ASM, SPC, CSM, and CSPO accreditations are desirable, but not a hard requirement.
- Experience working with distributed / multi-office teams.
- Clear and comfortable communication skills.
Preferred
- Experience in B2B or B2C software, marketplaces, or platform businesses.
- Proficiency with tools such as Jira, Confluence, Slack & PPM Tools.
How We Work
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
How We Reward You:
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
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