Client Service/ Data Entry Bilingual

Description

Integrity Insurance and Financial Services, 2013 to 2025 Exclusive General Agent of the Year for Blue Cross Blue Shield of Illinois and Texas, has a Full Time Bilingual (Fluent in English and Spanish) Client Service/Data Entry position available at our Frisco, Texas location. This is an excellent opportunity for the right candidate to flourish with a thriving company in an expanding market.

Our goal and commitment is to assist our clients improve their long-term financial success. Our personalized approach is to grow, conserve and protect our client’s wealth by delivering an unprecedented level of personalized service.

Work hours: Monday – Thursday 8:30 am to 5:00 pm and Friday 8:30 am to 3:00 pm depending on company needs.

Essential Job Functions:

· Answer incoming calls promptly and professionally; direct callers to the appropriate departments
· Support clients by answering questions regarding coverage, benefits, claims, and eligibility

·Communicate with insurance carriers and internal teams on behalf of clients

· Add to the customer’s experience by letting each customer know their call is important

· Perform administrative duties, including but not limited to processing insurance applications and agent notes from completed sales appointments

· Punctual and dependable attendance

· Follow and maintain Integrity Insurance’s standards and procedures

· Perform any additional duties as necessary

Qualifications:

· Outstanding communications skills both verbal and written. Excellent phone etiquette required.

· Detail oriented, hardworking, and self-motivated.

· Computer skills are a must.

·Ability to manage multiple tasks and meet deadlines.

· Education: No experience or specific education necessary.

· Fluent in English and Spanish

· Health & Life License a plus, but not necessary.

Integrity Insurance and Financial Services offers a competitive benefits package, which includes:

Earning potential $50,000 - $60,000 plus annually. Hourly wage plus bonuses and benefits:

· Bonus program

· Paid time off

· Company training, career advancement and growth.

· Job Type: Full-time

· Blue Cross Blue Shield Health Insurance after 90 days

· 401K with company contribution after 90 days

· Day shift

· Monday through Friday

· No weekends