JOB DETAILS

Manager / Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation

Companychangiairport
LocationSingapore
Work ModeOn Site
PostedMay 3, 2026
About The Company
Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world’s most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi’s presence beyond Singapore’s shores through consultancy projects and investments in foreign airports. Employing more than 2,000 staff across its diverse business functions, CAG was named the ‘Most Attractive Employer’ by Randstad in 2016, 2018 and 2025.
About the Role

Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience, and passenger experience.

 

The candidate will operate at the intersection of strategy, technology, and execution — contributing both breadth across multiple programmes and depth in end-to-end delivery of specific projects. This is a high-impact role for individuals who are excited by the prospect of reimagining airport operations and delivering tangible outcomes at scale. The nature of the work grants a unique opportunity to explore and implement transformative ideas, gaining valuable exposure to technologies and industry insights.

 

Key Responsibilities

  • Formulate the digital transformation roadmap for airport operations
  • Lead end-to-end project delivery from exploration to deployment.
  • Steer technology development and evaluate solutions for operational feasibility and impact.
  • Deploy solutions in operational environments and oversee change management and adoption.
  • Adapt approaches across projects requiring varying degrees of technical depth, business model development, and user engagement.

 

Preferred Requirements

  • A bachelor’s degree or equivalent, preferably with at least 3 years of working experience.
  • Enthusiastic about transforming airport operations and demonstrate knowledge in deploying digital systems
  • Entrepreneurial self-starter, able to articulate desired end goal, devise mid-term strategy, outline programme roadmap, gather stakeholders’ buy-in and get things done
  • Excellent communications (written & oral) and people skills, with a proven ability in change management (such as obtaining stakeholders’ buy-in and delivering presentations to senior management).
  • Experience with the aviation sector or prior experience in digital systems would be advantageous
Key Skills
Digital TransformationProject DeliveryTechnology DevelopmentChange ManagementStakeholder EngagementCommunication SkillsOperational EfficiencyPassenger ExperienceEntrepreneurial MindsetUser EngagementAviation Sector KnowledgeDigital Systems Deployment
Categories
Management & LeadershipTechnologyTransportationConsultingLogistics
Job Information
📋Core Responsibilities
The candidate will formulate the digital transformation roadmap for airport operations and lead end-to-end project delivery from exploration to deployment. They will also steer technology development and oversee change management and adoption.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
2614
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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