JOB DETAILS

Gift Shop Clerk-PT, 3 days a week

CompanyHotel Management of New Orleans LLC
LocationNew Orleans
Work ModeOn Site
PostedFebruary 5, 2026
About The Company
Your source for French Quarter Hotels, food, fun, music, and of course Mardi Gras! New Orleans Hotels & The Valentino Family Story The Valentino family of New Orleans has welcomed visitors to the French Quarter for over 60 years. Native New Orleanians committed to personal service and customer satisfaction, Valentino Hospitality boast legions of loyal repeat guests. The hotels are among the most popular in the city, consistently rated in the top 20, and their restaurants and sightseeing services are must-do’s for any New Orleans visit. The Valentino Family founding members include Anthony & Mary Ann Valentino and their 7 children. With the next generations, there are now 52 total family members, 14 of whom work in various businesses every day, ensuring local oversight, care, and attention to visitor satisfaction. The family lodging tradition started in 1958 with a 19-room motel and has now evolved into 7 hotels (650 guest rooms), 3 restaurants, and 2 sightseeing operations located in the historic French Quarter, the old Southern Railway Station, the Central Business District, and Uptown New Orleans. 3 new hotel projects are in the works. The Place d’Armes Hotel at Jackson Square is the most historic of the hotels, with 7 separate buildings (oldest circa 1890) surrounding a lush courtyard and swimming pool. The Hotel St. Marie, Prince Conti Hotel and French Market Inn are additional French Quarter locations just off Bourbon St. and the Mississippi River. The newest Brakeman Hotel is located on the edge of the French Quarter at Basin St. Station, the old Southern Railway building. The Bombay Club Martini Bar & Restaurant in the Prince Conti Hotel is a must-stop on any French Quarter visit -as is- Vacherie Restaurant & Bar in the Hotel St. Marie. Basin St. Station is the old Southern Railway Freight & Baggage building on the edge of the French Quarter on the famous Basin St. Valentino Hospitality offers the Brakeman Hotel.
About the Role

Description

Position Overview:

The Gift Shop Clerk plays a key role in creating unparalleled customer experiences by managing daily operations of the gift shop at Basin St. Station. This position focuses on delivering outstanding customer service, maintaining the shop’s appearance, and ensuring accurate and efficient sales transactions.


Essential Duties and Responsibilities (include but are not limited to)


Guest Services

  • Provide professional and congenial customer service to all guests.
  • Offer information and assistance to enhance gift shop sales.
  • Proactively address and resolve guest concerns or escalate them to the Gift Shop Manager.

Gift Shop Duties

  • Operate the gift shop as scheduled, maintaining a clean, organized, and well-stocked environment.
  • Label, display, and restock merchandise as directed by the Gift Shop Manager.
  • Process transactions accurately using the Point of Sale system.
  • Assist with inventory management and promotional item displays.
  • Maintain the cash drawer securely and prepare end-of-day reports and deposits.

Safety & Security

  • Monitor traffic and activity in the gift shop to deter theft.
  • Follow all safety and security protocols, including proper handling of cash and store merchandise.

Other Responsibilities

  • Perform additional duties as assigned by the Gift Shop Manager.


Requirements

Qualifications

  • Strong interpersonal skills with the ability to handle difficult or emotional situations calmly and professionally.
  • Excellent verbal and written communication skills.
  • Basic math proficiency for handling cash and managing sales transactions.
  • Familiarity with computer systems, including Point of Sale systems.
  • Previous retail or customer service experience is preferred.

Physical Requirements

  • Ability to stand for extended periods of time, walk, and move throughout the shift.
  • Occasional lifting and carrying of items weighing up to 30 pounds.


Key Skills
Customer ServiceSales TransactionsInventory ManagementPoint of Sale SystemsCash HandlingCommunicationInterpersonal SkillsProblem SolvingOrganizationSafety Protocols
Categories
RetailCustomer Service & SupportHospitality
Job Information
📋Core Responsibilities
The Gift Shop Clerk is responsible for managing daily operations of the gift shop, focusing on customer service and sales transactions. They also maintain the shop's appearance and assist with inventory management.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
11
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
24 hours
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