JOB DETAILS
ERP Specialist
CompanyLakanto
LocationOrem
Work ModeOn Site
PostedFebruary 7, 2026
About The Company
Born from a proprietary mixture of the high-purity Monk Fruit extract and Erythritol, LAKANTO® is a delicious, all-natural, zero calories, zero glycemic sweetener with the scrumptious rich taste of sugar.
Over a thousand year ago, in remote mountain highlands of Asia, a group of Buddhist monks called the Luohan achieved enlightenment through meditation, prayer, and pure living. On the slopes of a primeval forest, the monks discovered and cultivated a rare fruit prized for its sweetness. This sacred fruit was named Monk Fruit, or Luohan Guo, after its devoted caretakers and was used in elixirs to increase chi, or life energy.
Monk Fruit was used for centuries in eastern traditional herbalism to increase chi and well-being, earning it the nickname “The Immortals’ Fruit.” We still grow and harvest Monk Fruit for LAKANTO® in the same pristine area and according to traditional and environmental methods.
About the Role
Description
Position Summary:
The ERP Specialist supports and maintains the company’s ERP system, helping users, resolving issues, managing access, and assisting with ERP-related projects and improvements. This role is a good fit for a recent graduate or early-to-mid-level professional who wants to grow their ERP and manufacturing systems experience in a practical, hands-on environment.
Key Responsibilities
- ERP Support & User Assistance
- Provide daily ERP support to users across manufacturing, operations, and office teams
- Troubleshoot common ERP issues and work with internal teams or vendors when needed
- Answer user questions and help ensure correct system usage
- Document solutions and basic procedures
User & Access Management
- Create and maintain ERP users, roles, and permissions
- Support onboarding/offboarding and access changes
- Help maintain proper system security and access controls
Reporting, Forms & Dashboards
- Create and maintain Generic Inquiries (GIs), reports, dashboards, and forms within the ERP
- Assist users with data visibility and reporting needs
- Perform basic data checks and validations
ERP Projects & Improvements
- Assist with ERP projects such as:
- new modules
- system enhancements
- process improvements
- Participate in testing, user training, and go-live support
- Help document business processes and system changes
Requirements
- Bachelor’s degree (completed) in Information Systems, Business, Operations, Manufacturing, or a related field (or equivalent experience)
- Strong analytical and problem-solving skills
- Basic understanding of ERP systems and business workflows
- Good written and verbal English communication skills
- Strong interpersonal and customer-service-oriented mindset
- Comfortable working with both technical and non-technical users
Advantages / Preferred Skills
- ERP support or administration experience (Strong advantage)
- Understanding of manufacturing business processes (BOMs, inventory, production, work orders) (Strong advantage)
- Experience creating GIs, reports, dashboards, and forms in an ERP system (Strong advantage)
- Basic understanding of SQL concepts and database logic (tables, key fields, relationships) (Strong advantage)
- Acumatica ERP experience, especially Manufacturing Edition (Extreme advantage)
- Project coordination or basic project management experience (Moderate advantage)
- Business process mapping or workflow improvement experience (Moderate advantage)
- Continuous improvement background (Lean, Six Sigma, process optimization) (Moderate advantage)
- Advanced Excel skills (pivot tables, lookups, data analysis) (Moderate advantage)
What Success Looks Like
- Users get timely, friendly ERP support
- Common issues are resolved and documented
- Reports and dashboards meet business needs
- ERP projects run smoothly with minimal disruption
- System usage and data accuracy improve over time
Key Skills
ERP SupportUser AssistanceTroubleshootingUser ManagementReportingData ValidationProject CoordinationBusiness Process MappingContinuous ImprovementSQLExcelManufacturing ProcessesCustomer ServiceAnalytical SkillsProblem SolvingCommunication Skills
Categories
TechnologyManufacturingData & AnalyticsCustomer Service & SupportConsulting
Job Information
📋Core Responsibilities
The ERP Specialist provides daily support to users, troubleshoots issues, and manages user access within the ERP system. They also assist with ERP-related projects and improvements, ensuring effective system usage and data accuracy.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
78
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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