JOB DETAILS

Outside Sales Representative- Board and Panels

CompanyRichelieu Hardware
LocationCharlotte
Work ModeOn Site
PostedApril 11, 2026
About The Company
Richelieu is Canada's leading distributor, importer, and manufacturer of specialty hardware and complementary products - and also ranks among the top players in its specialty in North America. We are the leading driver of worldwide innovations in functional and decorative hardware. We provide manufacturers and retailers with a UNIQUE mix of more than 130,000 different items in a host of categories: decorative hardware · kitchen accessories · lighting systems · functional and decorative mouldings · functional hardware · ergonomic workstations · finishing and decorating products · high-pressure laminates · veneer sheets and edgebanding products · screws and fasteners... We take pride in serving more than 110,000 customers across North America, in two major markets: * Manufacturers o Kitchen and bathroom cabinet manufacturers o Home and office furniture manufacturers o Residential and commercial woodworking industry, etc. * Retailers o Purchasing groups o Small and medium-sized hardware stores o Renovation superstores 113 distribution centers in North America. Some 3,000 people work throughout the network, more than half are specialized in sales and marketing, so as to provide our extensive base of loyal customers with first-class service. Richelieu Hardware Ltd. is a public company listed on the Toronto Stock Exchange (TSX) under the ticker symbol RCH.
About the Role
<p><strong>Company Overview &nbsp;</strong></p><p>Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.</p><p>Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these <strong>Five Core Values</strong> that serve as the guiding principles of everything we do: <em>Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.</em></p><p>These values are what allow us to achieve <strong>Our Mission:</strong> <em>to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.</em></p><p style="margin: 0in;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;"><strong>Our Opportunity</strong><br><br>We are currently seeking an <strong>Outside Sales Representative</strong></span><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #0070c0;"> specializing in Board and Panel products</span></strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;"> to join our team.</span></p><p style="margin: 0in;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;"><strong>Sales territory in North Carolina and in upstate South Carolina.</strong></span></p><p style="margin: 0in;">&nbsp;</p><p style="margin: 0in;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;"><span style="text-decoration: underline;"><strong>Candidate must live in sales territory.</strong></span><br><br>Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at&nbsp;</span><a href="http://www.richelieu.com/"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44; text-decoration: none; text-underline: none;">Richelieu.com</span></a><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;">&nbsp;as well as&nbsp;</span><a href="https://www.youtube.com/user/RichelieuHardware"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44; text-decoration: none; text-underline: none;">Richelieu YouTube</span></a><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;">.<br><br><strong>Key Responsibilities</strong><br><br>The Outside Sales Representative is responsible for the overall relationship and management of day-to-day sales activities towards cabinet and furniture manufacturers in his/her territory. You will successfully manage the sales of Richelieu product solutions through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.</span></p><p style="margin: 0in;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;">&nbsp;</span></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #0070c0;">Increase Board and Panel product sales as a specialist in those categories, selling directly and partnered with others </span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Schedule and hold face-to-face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever-changing market conditions and competitive analysis</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Hold responsibility for system information and reporting in CRM application</span></li><li>Position may require l<span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">ifting/pushing/carrying items up to 50 pounds, working around fumes, airborne particles, or toxic chemicals</span></li></ul><p style="margin: 0in;">&nbsp;</p><p style="margin: 0in;"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;">What We Are Looking For</span></strong></p><p style="margin: 0in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; color: #383f44;">&nbsp;</span></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Successful outside sales experience with wood panels, laminates, and boards (ideally in the kitchen and/or bath space)</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Passionate, proactive, coachable, strong work ethic</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Ability to schedule and manage your own time, delivering on the activities that produce results</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Exceptional communication and interpersonal skills</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Analytical, planning, organizing, and monitoring skills</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Must be proficient with Microsoft Office applications; able to effectively use Excel, Word, Outlook, and Teams for daily responsibilities and tasks</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Experience in Customer Relationship Management (CRM) software an asset</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">University degree preferred, but not required</span></li><li class="MsoNormal" style="color: #383f44; line-height: normal; mso-list: l1 level1 lfo2; tab-stops: list .5in;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">This position may occasionally involve lifting/pushing/carrying items up to 50 pounds</span></li></ul><p style="background: white; margin: 0in 0in 7.5pt 0in;">&nbsp;</p><p style="background: white; margin: 0in 0in 7.5pt 0in;"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44;">Compensation and Benefits</span></strong></p><ul type="disc"><li>Competitive market-based salary plus monthly commissions and quarterly + annual bonus potential&nbsp;</li><li><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Monthly car allowance and mileage reimbursement</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Company cell phone </span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Business expense reimbursement</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Group insurance program (medical, dental, vision, life, disability, etc.)</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Employee Stock Purchase Plan with employer matching</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">401(K) with employer matching</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Company cell phone</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Paid vacation, sick days, and 9 paid holidays per year</span><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">#RichelieuSR</span></li></ul><p><span style="font-size: 10.5pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span data-teams="true">We are an equal opportunity employer.</span></span></p><p>#RicheliueSR</p>
Key Skills
Outside Sales ExperienceWood PanelsLaminatesBoardsCommunication SkillsInterpersonal SkillsAnalytical SkillsPlanning SkillsOrganizing SkillsMonitoring SkillsMicrosoft Office ProficiencyCRM Software ExperienceTime ManagementProblem SolvingCustomer ServiceConsultative Sales
Categories
SalesCustomer Service & SupportManufacturingRetail
Benefits
Competitive Market-Based SalaryMonthly CommissionsQuarterly Bonus PotentialAnnual Bonus PotentialMonthly Car AllowanceMileage ReimbursementCompany Cell PhoneBusiness Expense ReimbursementGroup Insurance ProgramEmployee Stock Purchase Plan401(K) with Employer MatchingPaid VacationSick DaysPaid Holidays
Job Information
📋Core Responsibilities
The Outside Sales Representative is responsible for managing sales activities and relationships with cabinet and furniture manufacturers in their territory. They will conduct face-to-face meetings, analyze customer needs, and provide tailored product solutions to enhance business results.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
1350
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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