JOB DETAILS

Provider Services Coordinator I - Georgia

CompanyUnified Health Services LLC
LocationUnited States
Work ModeOn Site
PostedFebruary 18, 2026
About The Company
Unified Health Services provides several treatment options that change year round to fit new needs of treatment and care and allow us to stay up to date with the best treatment available. Each patient has a treatment program option that can include any of the below focuses and many more! Here at Unified Health Services we are never going to let ourselves become a faceless big company. No matter how much we grow, we are determined to “stay small”. We hope you will think of us the way we think of you: Not as “a company” and “a bunch of patients” but as real people and individuals. We are the first IOP in Arizona introducing state of the art therapy through virtual reality technology. Residents can take part in several different group treatment settings depending on their specific treatment needs. Individual therapy is an important part of treatment for both addiction and mental disorders. It involves one on one sessions with one of our highly trained therapists.
About the Role

Description

Job Grade: 3

Purpose of job:

  • To put back into processing all assigned invoices needing client support and/or assistance.
  • To notify clients of what support and/or assistance is needed so processing of invoices can resume.
  • Manage daily activities as directed to meet and/or exceed performance targets

Main Duties:

  • Prepare, review, and distribute reports for clients notifying them of where their support and/or assistance is needed.
  • Process responses from clients accordingly.
  • Develop solid working relationships with clients.
  • Speak with clients as needed to escalate and resolve issues.
  • Speak with clients to provide education or clarification on processes or reports, and answer questions.
  • Develop and maintain a solid working knowledge of client systems, processes, and practices.
  • Update UHS applications and systems as needed and directed to document activities.
  • Communicate and cooperate with other UHS staff as needed to accomplish duties.
  • Provide feedback to company on methods to enhance service delivery and job function.
  • Complete assigned duties and tasks and to meet job objectives, goals, and targets.
  • Develop and maintain a solid working knowledge of company processes, practices, and product's.
  • Train others as directed.
  • Other duties assigned.

Requirements

Required Qualifications, Skills, Knowledge:

  • High School Diploma required; Bachelor's degree preferred.
  • Ability to build trust and relationships over the phone.
  • Agile and critical thinker with ability to forward think and problem solve.
  • Basic computer skills and proficient with Microsoft Office applications.
  • Knowledge of the worker's compensation payor system and claims processing methods.
  • Knows when to escalate a critical issue.
  • Carefully reviews and checks the accuracy of information.
  • "Can-do" attitude.
  • Ability to manage multiple projects simultaneously.
  • Strong customer service skills; ability to respond in a prompt, efficient, and professional manner.
  • Controls his/her response when criticized or falsely accused by a client.
  • Ability to learn and apply knowledge of new programs and procedures quickly.
Key Skills
Client SupportInvoice ProcessingPerformance Target ManagementReport PreparationRelationship BuildingIssue EscalationProcess ClarificationSystem KnowledgeData EntryCooperationService Delivery FeedbackCritical ThinkingProblem SolvingComputer SkillsCustomer ServiceTime Management
Categories
Customer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The main duty involves processing assigned invoices by providing necessary client support and communicating required assistance to resume processing. This role also requires managing daily activities to meet or exceed performance targets.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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