JOB DETAILS

Sales Associate

CompanyThe Tile Shop
LocationCincinnati
Work ModeOn Site
PostedFebruary 19, 2026
About The Company
Founded in 1985, The Tile Shop is a specialty retailer of manufactured and natural stone tiles, setting and maintenance materials, and related accessories in the United States with 140 stores nationwide. The Company offers a wide selection of high-quality products, exclusive designs, knowledgeable staff and exceptional customer service, in an extensive showroom environment with up to 50 full-room tiled displays. In-store and online, the complimentary Design Studio offers a collaborative platform to create customized 3D design renderings to scale, allowing customers to bring their design ideas to life by creating custom looks unique to their room dimensions and tile and stone preferences. The Tile Shop is a proud member of the American Society of Interior Designers (ASID), National Association of Homebuilders (NAHB), and the National Tile Contractors Association (NTCA). The Tile Shop currently operates 140 stores in 31 states, with an average size of 21,300 square feet.
About the Role

Company Description

A Tradition of Excellence
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Proactively greet customers professionally
• Develop lasting customer relationships by treating customers with courtesy
• Conduct follow-up customer communication
• Sell tile and related products to exceed customer expectations
• Understand installation and use of all products to educate customers
• Understand and track established individual sales goals
• Track store orders and provide customers with product updates
• Present yourself in a professional manner at all times
• Other duties as assigned

**45K to 75K expected 1st-year earnings in a draw plus commission payment structure

 

Qualifications

• Strong work ethic with a drive to exceed expectations
• Excellent people person
• Work well in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Work well under high pressure, ability to multi task
• Detail oriented and highly organized
• Sense of Design: various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

  • Medical Benefits
  • Health Savings Account (HSA)
  • Medica Value-Added Services
  • Virtual Care
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Matching
  • Employee Discount


The Tile Shop is an Equal Opportunity Employer

  • Region: Region 04
    • Key Skills
    Customer Relationship ManagementSales Goal AchievementProduct KnowledgeCustomer ServiceCommunicationOrganizationMulti-taskingDetail OrientedDesign SenseComputer SkillsMathematical SkillsProfessional Presentation
    Categories
    RetailSalesCustomer Service & Support
    Benefits
    Health Savings AccountMedical BenefitsVirtual CareDental InsuranceVision Insurance401(k) Retirement Plan401(k) MatchingEmployee Discount
    Job Information
    📋Core Responsibilities
    Associates are responsible for proactively greeting customers, developing lasting relationships, and selling tile and related products to meet or exceed expectations. This includes understanding product installation and tracking orders to keep customers updated.
    📋Job Type
    full time
    💰Salary Range
    $45,000 - $75,000
    📊Experience Level
    0-2
    💼Company Size
    1750
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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