Breakfast Supervisor

Description

Breakfast Comp Supervisor 

The Breakfast Comp Supervisor is responsible for overseeing the complimentary breakfast and Lobby for overnight hotel guests while interacting in a friendly, outgoing manner with guests and attendants.

RESPONSIBILITIES:

• Approach all encounters with guests and associates with a smile.
• Ensure guests are enjoying their meals and take action to correct any problems.
• Clear, clean, and reset tables as needed.
• Ensuring service areas are stocked, organized, clean and neat, and all side work is complete each shift.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Support all areas of the food service as necessary, which may include washing service ware, sweeping and mopping floors, cleaning kitchen surfaces.
• Immediately follow up on accidents problems or guest complaints.
• Maintain proper consistent disciplinary actions for all Comp employees.
• Ensure all duties are completed by attendants.
• Assist with inventory management.
• Ensure all food safety logs are completed daily.
• Perform any other duties as requested by management.

Requirements

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• Previous supervisory responsibility preferred.
• Must be fluent in English, both written and verbal.
• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. 
• Willing and able to stand/walk for entire shift if needed.