Social Care Housing Navigator

Description

We are Hiring!

Job Posting: Social Care Housing Navigator

Location:  324 w. buffalo st, Ithaca, ny 14850
Employment Type: Full Time  35hrs, M-F 8:30am-4pm  

Salary: $24.00 an hour

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Tompkins/Tioga’s Mission is to support all people in need and advocate for social justice and human dignity. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.

We support all people in need. All means all. We help people regardless of their religion, beliefs, race, ethnicity, or gender identity.

We want our staff to reflect the diversity of the communities we serve.

We welcome applicants from all backgrounds.

We encourage you to be yourself, because everyone else is already taken!

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description

The Social Care Network is a group of community-based organizations, healthcare providers, and other partners who are working together to provide screening, navigation, and delivery of Enhanced Health-Related Social Needs Services (HRSN) to Medicaid Managed Care Members. HRSN services include housing support, nutrition, and non-medical transportation. Catholic Charities Tompkins/Tioga is one of the organizations that is participating in the network. 

Catholic Charities’ role as an Enhanced HRSN Provider is to provide Housing Support Services to Medicaid Members that have an identified housing social care need in the Tompkins County area. This position will focus on providing Pre-tenancy Services, Community Transitional Services, Tenancy Sustaining Services and Housing, Transition, and Navigation Services.

Essential Duties and Responsibilities

• Receives and responds to referrals of Medicaid members experiencing housing instability. Completes standardized screenings and eligibility assessments for Enhanced HRSN Housing Services.
• Provides Housing Transition and Navigation, Pre-Tenancy, Community Transitional, and Tenancy Sustaining Services to qualified Medicaid members.
• Becomes familiar with the Social Care Network program and the available services. Gains an understanding of the local and regional service providers that are participating in the Social Care Network, especially those serving Tompkins County. 
• Links and refers program participants to local and regional service providers as appropriate. 
• Creates and maintains Member Care Plans for individuals supported by the Social Care Network. 
• Encourages and supports participant engagement with complementary services that promote housing stability and overall well-being (e.g., benefits, behavioral health supports, employment services).
• Works collaboratively with Catholic Charities staff, Care Compass, healthcare partners, community providers, landlords, housing providers, and utility companies to support continuity of care.
• Provides feedback to improve service workflows, referral processes, and identify community resource gaps.
• Maintains accurate and timely documentation and service data in required systems. 
• Tracks service delivery, time allocation, and program activities to support HRSN billing, invoicing, and compliance
• Attends required meetings, supervision, and trainings related to HRSN services, Unite Us, and housing navigation best practices. 
• Completes other duties as assigned. 

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

#INSJ

Requirements

Qualifications

Education: High School diploma or equivalent required. Associate’s degree or training in human services, social work, or related field preferred.

Experience:

• Experience working with individuals or families navigating housing instability, homelessness, or other social service systems or comparable experience in human services, case management, outreach, or service navigation.
• Willingness to learn and adhere to program requirements related to the Social Care Network, Medicaid 1115 Waiver, and HRSN services.
• Familiarity with housing resources, landlords, or housing-related services in Tompkins County or the surrounding region preferred. 
• Experience using trauma-informed, client-centered, or harm reduction approaches preferred.

Relevant years of experience and education will be considered 

Top Benefits and Perks:

· Competitive salary and 403b retirement plan

· Generous time off package and work-life balance

· Comprehensive benefits package

· Supportive and collaborative environment

· Opportunities for growth and development

· Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet